Avaliações (703)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
16 de março de 2023

A super slick integration. Great support when I had an issue with the order not being processed automatically (user error-nothing to do with Gelato). Very happy so far!

Suspicious Bitchous
Reino Unido
3 months usando a aplicação
Questão respondida por Gelato 17 de março de 2023

Hello,

Thank you for sharing your positive experience with Gelato! We're thrilled to hear that our integration with your platform went smoothly and that our support team was able to assist you quickly and effectively when you encountered an issue.

We appreciate your business and look forward to serving you in the future,
Bartosz
Gelato Support Team

17 de novembro de 2022

I'm using Gelato to kickstart my idea of on demand T-shirt printing business. So far, I am very satisfied.

Ai Mantra
Países Baixos
3 months usando a aplicação
Questão respondida por Gelato 18 de novembro de 2022

Hello,

Thank you for the review!

Great to hear we can be a part of this journey.

Apparel and t-shirts are a great choice, and we also have a limited time offer that may be interesting for you.
If you subscribe now to Gelato+, you will get free shipping on all apparel orders over $25 in Europe, and in the US until the end of year - at no additional cost:
https://www.gelato.com/en-US/plus

In case you'd need any help setting up your Shopify store, our team is available for you 24/7.

Thanks,
Bartosz

24 de novembro de 2022

app molto facile da usare, veloce e comoda, utile , semplice . App ben fatta , che ti permette di sbizzarrirti come vuoi...

immashop
Itália
3 months usando a aplicação
Questão respondida por Gelato 24 de novembro de 2022

Salve,

Grazie per la recensione.

Siamo lieti di sapere che l'app funziona bene per voi e ci auguriamo di vedere la vostra attività crescere con noi.

Nel caso in cui avesse bisogno di qualcosa, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7.

Grazie,
Bartosz

Editado a 11 de abril de 2021

The app provides a lot of different features to customize your products and manage them. It is not perfect since it is very young, but for the past couple of weeks (ever since I started using it) it's grown so much so fast.
I got a sample of the thin canvas print and it's pretty good. I expect all of their other products to be of such quality.
Customer outreach is probably what makes Gelato stand out. I've had Alyssa reach out to me and book a 30min call to hear my feedback and help me out with any questions I had. I think it's great that the company is in such an early stage and that users like me can actually take part in shaping the different features and platform.

961prints
Canadá
3 months usando a aplicação
Questão respondida por Gelato 12 de abril de 2021

Hi,

Thank you for your review.

We are inspired by the many entrepreneurs, like you, who are using Gelato to start their business and we appreciate your feedback on making our platform even better!

As you noted, we are expanding our product portfolio and improving our software very rapidly. Just last week we launched wood canvases and brushed aluminum wall art. With this expansion we want to give you better and better cross-sell opportunities.

If you have any additional questions or feature requests please reach out. We welcome any input from our customers.

All the best,
Alyssa
Customer Success

20 de novembro de 2022

I love my Shopify/Gelato integration! It's helped me to quickly stock my art shop with quality stretched canvas prints of my digital art and original oil paintings at http://www.marcybrennan.com

Marcy Brennan Art
Estados Unidos
3 months usando a aplicação
Questão respondida por Gelato 21 de novembro de 2022

Hello, thank you for the review.

Great to hear the integration works well, your shop looks ready to get its first sales!

Calendars are definitely a good choice in the current period, so we'll keep fingers crossed for your sales to sky-rocket 🚀

In case you'd need any support, we're here 24/7.

Thanks,
Bartosz

11 de abril de 2023

Works great. And if it happens that any problem occurs, the support team is there to help! Great support!

MomentsOfFame
Alemanha
2 months usando a aplicação
Questão respondida por Gelato 11 de abril de 2023

Hello,

Thank you for your feedback! We're glad to hear that you're having a great experience using Gelato, and that our support team has been helpful in resolving any issues you've encountered.

We're always here to assist you, so please don't hesitate to reach out if you need any further assistance.

Thank you,
Bartosz
Gelato Support Team

4 de fevereiro de 2021

I'm very happy that I switched to Gelato, from another POD service. Gelato prints locally, which means fast delivery, no customs duty for customers (in most cases) and better tracking.

Det Blaa Kartel
Dinamarca
2 months usando a aplicação
Questão respondida por Gelato 5 de fevereiro de 2021

Hi,

Thank you so much for taking the time to write this review for our Shopify App.

We share the belief that printing locally in 30 countries worldwide is the best way forward for a quicker, more resilient and green customer experience!

Looking forward to supporting your business growth in the future!

Best,
Achille

Achille Mileto
Head of Customer Advocacy
Gelato

7 de fevereiro de 2023

It has been quite seamless so thank you all very much. The prices are a bit high to make decent returns but still a fantastic website to use to get into the industry.

Got Mugs AU
Austrália
About 2 months usando a aplicação
Questão respondida por Gelato 9 de fevereiro de 2023

Hello,

Thank you for sharing your experience with us. We're glad to hear that you've found the process to be seamless and that you're able to create products easily.

We're doing our best to offer competitive pricing, together with high quality of the products.
Did you know, that with Gelato+ subscriptions you can save even up to 50% of shipping costs?
We hope this is something that will help you to keep your costs low:
https://www.gelato.com/en-US/plus

If there's anything we can do to help improve your experience, please don't hesitate to reach out to us.

Best regards,
Bartosz
Gelato Support Team

15 de fevereiro de 2023

The best in the industry. Shipping and fulfillment is super fast. No customer complaints so far and I hope Gelato will continue to add more product lines

WWW.GAMEFOWLSUPPLIES.US
Filipinas
About 2 months usando a aplicação
Questão respondida por Gelato 16 de fevereiro de 2023

Hello, thank you for your positive review!

We're glad to hear that you're satisfied with our shipping and fulfillment speed and that you haven't received any customer complaints. We're constantly working to expand our product line and offer more options to our customers, so stay tuned for updates! If you have any suggestions for specific products you'd like to see, feel free to let us know.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

14 de junho de 2023

I have to admit that I was a bit reluctant, but it is simple and works wonders.

I miss more products and variations, but for some basic stuff, it is perfect!

MindTheHack
Espanha
About 2 months usando a aplicação
Questão respondida por Gelato 14 de junho de 2023

Hello,

We appreciate your honesty, and we're glad to hear that our platform has exceeded your expectations. We understand your desire for more product options and variations, and we're constantly working to expand our offerings to meet the needs of our users. Your feedback is valuable to us as we continue to improve and enhance our services. If you have any specific suggestions or requests, please feel free to share them with us.

Thank you for your support and for choosing Gelato for your printing needs,
Bartosz
Gelato Support Team