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THANKS
Hello,
Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.
Kind regards,
Bart
Gelato Support Team
In my opinion the best POD! The shipping time (in germany) is amazing! I just had some problems with some orders, but the support chat just fixed them really fast. Keep going guys, you're doing a great job :)
Hi! Thanks for your review, we're motivated to keep supporting you by providing quality service and fast delivery. You can certainly count on us for support 24/7. Kind regards, Adeline
good enough
Hello,
We appreciate your feedback! If you have any further comments or suggestions, we're here to listen.
Best regards,
Bart
Gelato Support Team
Easy to use
Hello,
Thank you for your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need assistance, please feel free to reach out. We're here to help.
Best regards,
Bart
Gelato Support Team
so simple
Hello there,
Thank you for your positive feedback.
We're glad to hear that you find Gelato simple to use. Simplifying the printing process for our users is one of our main goals. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
works great, very easy to use the tools, and the Mockups makes the products look great when exported to my internett-site.
Hello,
Thank you for the fantastic feedback! We're thrilled to hear that you find Gelato easy to use and that our tools are helpful for your needs. If you have any more insights or if there's anything specific you'd like to share, feel free to let us know.
Wishing you continued success,
Bartosz
Gelato Support Team
I've had great experiences working with the designing software and the fast integrations. They fulfill each order and ship them within the 10-day period that they state. Also, When I needed help, the customer service was outstanding. They always take the time to listen to you and your needs and stay patient for however long the calls or chats take. They never rush you. I highly recommend them.
Hello,
Thank you so much for your positive feedback! We're thrilled to hear about your great experiences with our designing software, integrations, and customer service. Providing excellent service and support is a top priority for us. If you ever have more feedback or need assistance, don't hesitate to reach out.
We appreciate your recommendation,
Bartosz
Gelato Support Team
couldnt be any easier to get up and running and just fun in general 5 star for changing lives
Hi,
Thank you for sharing your fantastic experience with Gelato on Shopify!
We're delighted to hear that getting up and running was a breeze for you. It's our goal to make the process as seamless as possible, and we're glad to be a part of your journey. Changing lives is precisely what we aim for, and your feedback motivates us to continue delivering seamless and enjoyable solutions. If you ever need further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Thanks a lot for great service
Hello,
Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.
Warm regards,
Michal
Gelato Support Team
First sale shipped after 24h of processing, mindblowing fast ! Amazing app for product customization etc... Just some few things to improve regarding the with/without frames for posters but overall this is a wonderful app !! The support is also amazing, don't hesitate to contact them ! Highly recommend.
Hi,
Thank you for the great feedback! We are very glad to hear that you are satisfied with our app, the shipping speed and customer support. I will definitely pass your feedback on to the relevant teams.
Let us know if you have any additional feedback or if there is anything else we can do to further support you and your business.
Best regards,
Achille Mileto
Head of Customer Advocacy
Gelato