Avaliações (1 094)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de novembro de 2020

Fantastic App and service, i have been looking for a very long time for a POD service that offers fast shipping at a good price, high quality prints and proper integration with all my platforms. I love that I can integrate/sync products with my existing products on Etsy and in Shopify. I have used many of POD services that don't offer this crucial feature.
The shipping is unbelievably fast! some of my customers receive their order within two days!
I still use Printify for my cushions and phone case orders but I'm hoping Gelato add more products soon so I can switch entirely to Gelato.

InkTally
Reino Unido
4 months usando a aplicação
Questão respondida por Gelato 24 de novembro de 2020

Hi,

Thank you very much for taking the time to share this fantastic feedback!

This is what drives us to improve our solution and global network of print and logistics partners. We are extremely humbled by your appreciation - it means a lot to us.

Please do not hesitate to reach out to us if there is anything more we can do to support you and your business moving forward.

Best regards,

Achille Mileto
Head of Customer Advocacy
Gelato

16 de janeiro de 2024

Great and easy to use

MapsnDat
Austrália
4 months usando a aplicação
Questão respondida por Gelato 17 de janeiro de 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Michal
Gelato Support Team

10 de setembro de 2023

Easy to use!! I had been trying to launch my store and I wish I would've find you earlier!! Thank you for making it use. I also want to give you kudos for the excellent customer service that answered my questions at 11:30 pm!! I am in awe that you guys have this available 24/7

Montoya Brothers
Estados Unidos
4 months usando a aplicação
Questão respondida por Gelato 12 de setembro de 2023

Hi,
Thank you for your review.
We're thrilled to hear that our platform was easy for you to use and that it helped you launch your store successfully. We're glad you found us and we could assist you in your journey. We take pride in providing excellent customer service, and we're delighted that our team was able to answer your questions.. If you have any further questions or need ongoing support, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
Michal
Gelato Support Team

23 de março de 2024

Easy to use and to connect to Shopify, Etsy and other shops

Art by Feht - Design by Dee
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Gelato 25 de março de 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

7 de setembro de 2020

For me the best print on demand service thats available. Very good products, fast shipping worldwide, decent pricing and very kind, quick responding customer service. Well deserved 5 stars!

HENDRIXDESIGNS
Países Baixos
4 months usando a aplicação
Questão respondida por Gelato 7 de setembro de 2020

Hi,

Thank you so much for your review! It's been fantastic working with you and see your business grow. Looking forward to supporting you further in your future expansion.

Should you have any additional feedback please do not hesitate to reach out to us.

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

23 de junho de 2021

Working with Gelato has been great so far and I can't recommend them enough. I have been with them for over 5 months now. Product delivery is very fast compared to other POD providers I tried in the past and pricing is very reasonable as well. If there is any issue, the customer service team is always there to help via chat with usually just one minute waiting time. Gelato has gone above and beyond to help us grow and expand our store which included free video calls with their talented team. This personal approach is something that really makes them stand out. Once again, can't be happier. Thank you, Gelato!

Born Beau
Reino Unido
4 months usando a aplicação
Questão respondida por Gelato 23 de junho de 2021

Thanks for your review! We are very happy to hear that our local production is getting your prints to your customers quickly. Our support team loves helping customers out and you can count on us to be there as you continue to grow! Best, Achille

12 de dezembro de 2023

I love how easy it is to use, It creates a User friendly experience I hope to use it more in the upcoming future

Let it be known
Estados Unidos
4 months usando a aplicação
Questão respondida por Gelato 13 de dezembro de 2023

Hello,

I'm glad to hear that you find Gelato easy to use and that it provides a user-friendly experience. If you have any questions or if there's anything specific you'd like to explore or know more about in Gelato, feel free to ask.

Best of luck with your future endeavors, and if there's anything Gelato can assist you with, they're there to help,
Bartosz
Gelato Support Team

13 de janeiro de 2022

Fine-tuned app with great customer support. Recommended. If I can suggest something, that would be a bit more diversity in papers and frames.

Galerie Botanique
Bulgária
4 months usando a aplicação
Questão respondida por Gelato 14 de janeiro de 2022

Thanks for your review. We're glad you recommend our app and support! Do let us know what types of paper and frames you would like to see, we would be happy to pass on your comments. Our team is standing by 24/7 should you ever need to get in touch. Kind regards, Adeline

14 de dezembro de 2023

We are thrilled we found Gelato! We are brand new to print on demand, and Gelato is so easy to use! There was a slight learning curve, but we are much better at using the product interfaces now! We look forward to switching to a paid account in the future as our business grows! Thank you so much for all you do!!

River Front Creations
Estados Unidos
4 months usando a aplicação
Questão respondida por Gelato 15 de dezembro de 2023

Hello,

You're very welcome! We're delighted to hear that Gelato has been a positive experience for you, especially as you navigate the world of print on demand. If you ever have more questions or need assistance as your business grows, feel free to reach out. We're here to help and support your journey!

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

15 de abril de 2024

After comparing to other providers I decided to use Gelato, they have a good range or products and ship international.

*Quality of the sample products I ordered were excellent

*Delivery was on time

*Chat / Support Helped me in great detail with an issue that I was encountering and resolved my issue

SoulpurgedStudios
Reino Unido
17 days usando a aplicação
Questão respondida por Gelato 16 de abril de 2024

Hi,

Thank you for your positive review and for choosing Gelato. We're pleased to hear that our range of products and international shipping options met your needs. Ensuring the quality of our products and timely delivery are essential to us, and we're glad to hear that your experience reflected this. Our support team is always here to assist you, and we're delighted that we could resolve your issue promptly. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team