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I was having difficulty connecting gelato to my Shopify and the customer service representative who emailed me was patient and explained to me what the problem was and how to solve it
Hello Michelle,
Thank you for your kind words! We're so glad our support team was able to guide you through the Shopify integration—always happy to help make things easier. Let us know if you need anything else!
Best regards,
Bart
Gelato Support Team
Ziemlich überzeugend. 5 Sterne sind voll berechtigt. Der Druck eines DIN A1 Print-on-Demond in Fine Art ist wirklich richtig gut.
Die Farbbereiche entsprechen einer unglaublichen Exaktheit zum Original. Die schwarzen Linien sehen tatsächlich aus, wie mit Kohle gezeichnet. Die extreme Rottondifferenzierung ist genaustens übertragen worden.
Ich kann mir nicht vorstellen, dass es mit Blautönen genauso wäre, aber beim Einsatz von 12 Farben, normal sind 3 Prozessfarben und vielleich 1-2 Schmuckfarben, würde ich nicht dagegen wetten. .
Zum Test hatte ich mir ein farblich durchdifferenzierte Vorlage aus einer Skizze in Mischtechnik mit warmen Farbtönen ausgesucht. Das Papier macht ebenso einen edlen hochwertigen Eindruck. Das Preis-Leistungsverhältnis ist damit ausgezeichnet.
Hallo,
Vielen Dank für die ausführliche Bewertung und den Hinweis auf Unklarheiten. Sie haben Recht – die Gelato-App ist kostenlos und ein Upgrade auf Gelato+ optional. Die Bildauflösung sollte leicht zu finden sein – wir haben Design-Anleitungen im Produktkatalog auf Ihrem Dashboard sowie in unserem Hilfe-Center verlinkt. Ich habe Ihr Feedback an das Team weitergeleitet, damit wir das Erlebnis verbessern können. Bei weiteren Fragen kontaktieren Sie uns gerne unter apifeedback@gelato.com – wir freuen uns, wenn Sie Ihr Erlebnis zu einem 5-Sterne-Erlebnis machen!
Beste Grüße,
Bart
Gelato Support Team
I love this we are just open our store to shopify and make fantastic products!! we recommend Gelato.
Hello,
Thank you for the positive review! It's great to see that you are happy with our services! Feel free to reach out anytime if you have any questions!
Best regards,
Andrzej
Gelato Support Team
been using them for a while and they are doing great!
Hello,
Thank you so much for the great review! We're happy to hear that you've been using Gelato for a while and that things are going well. If you ever have feedback or need support, we're always here to help. Here's to continued success with your store!
Best regards,
Michal
Gelato Support Team
very good instruction on using the app, easy to transfer pod products, and set pricing
Hi,
Thank you for your 5-star review! We're happy to hear that you found the instructions helpful and that transferring POD products and setting pricing was easy. Providing a seamless experience is our goal, and it's great to know we're on the right track. If you ever have any suggestions or need assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
Great app, easy to use and highly recommended.
Hello,
Thank you for your positive feedback! We're glad to hear you're enjoying the app and finding it easy to use. If you ever have any questions or need assistance as you continue, we're here to help.
Best regards,
Andrzej
Gelato Support Team
Not difficult to understand and use.
Hello,
Thanks for the review! We're happy to hear the platform has been easy to navigate. If you ever have questions or need support, just let us know — we're here to help.
Best regards,
Bart
Gelato Support Team
easy to use and great products
Hello,
Thank you for your feedback. We're happy to know that you find the platform easy to use and that you're satisfied with the product range. We're here to support you every step of the way as you continue growing your business.
Best regards,
Andrzej
Gelato Support Team
only the best!
Hi,
Thank you for the fantastic review! We're glad to hear you’re having such a positive experience with Gelato. It means a lot to us to be considered “only the best.” If there’s anything you ever need, our team is here to help.
Kind regards,
Michal
Gelato Support Team
super intuitivo, muchas herramientas y muy divertido.
¡Hola!
¡Gracias por tu reseña tan positiva! Nos alegra saber que encuentras la plataforma intuitiva, completa y divertida de usar. Si en algún momento necesitas ayuda, no dudes en contactarnos.
Best regards,
Andrzej
Gelato Support Team