评论 (473)
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I couldn't back out of the design - so I just going over to another POD to get the job done - I don't have time. See you next time. Jim2y
Hi,
Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have.
Best regards,
Michal
Gelato Support Team
The integration with Shopify works impeccably. Things that I would change:
- If you published a product with shipping included, you cannot change the option later
- for the personalize design the image resizing tool behaves weird. Over all, I'm pretty happy with it by now.
Hi, thanks for your review! We're glad that you're happy with our app. One of our colleagues has gotten in touch with you to learn more about how we can make your experience a 5* one. Kind regards, Adeline
echt super. leicht einzubinden und man kann direkt starten mit dem erstellen.
Die spätere bearbeitung und duplizieren ist auch easy
Hallo, es freut uns zu hören, dass du mit der Einbindung und dem Starten des Erstellens auf unserer Plattform zufrieden bist. Wir legen großen Wert darauf, dass der Prozess einfach und benutzerfreundlich ist, damit du direkt loslegen kannst. Zudem freut es uns, dass du die einfache Bearbeitung und Duplizierung schätzt. Wenn du weitere Fragen oder Anliegen hast, stehe wir gerne zur Verfügung. Vielen Dank für dein positives Feedback!
Great experience with a few minor mishaps.
The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch.
I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process.
Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there,
We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.
Thank you for choosing Gelato!
Kind regards,
Kyle
easy and amazing to set up
Hello,
Fantastic to hear that! If you ever need assistance or have questions, don't hesitate to reach out. We're here to make your experience with Gelato as smooth as possible.
Thanks for choosing us,
Bartosz
Gelato Support Team
Easy to use and quick to configure. signup to launch time is fast.
Hello,
Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance.
Kind regards,
Kyle
Simply brilliant.
Hi,
Thank you for your positive feedback! We're delighted to hear that you find Gelato simply brilliant. Providing an excellent experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.
Best regards,
Michal
Gelato Support Team
good
Hello,
Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.
Best regards,
Michal
Gelato Support Team
Easy to use and smooth experience
Hello,
Thank you for your positive review. We're glad to hear that you found our platform easy to use and had a smooth experience. Your feedback is important to us as we aim to provide the best service possible.
If you have any suggestions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
Très intuitif et clair , je recommande .
Bonjour,
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre application Shopify intuitive et claire. Notre objectif est de rendre le processus aussi simple que possible pour nos utilisateurs. N'hésitez pas à nous contacter si vous avez des questions ou besoin d'aide supplémentaire. Nous sommes là pour vous aider !
Cordialement,
Michal
Gelato Support Team