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This is an excellent print on demand integration for Shopify. Well done!
Hello there,
Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us.
Best regards,
Michal
Gelato Support Team
Great
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bartosz
Gelato Support Team
I love your user-friendly design tools and efficient order processing. You provide valuable customer service and address any issues with items needing to be printed correctly. I admire how Gelato handles potential hiccups in the printing process, ensuring a positive outcome for you and your customers.
Hello,
We truly appreciate your kind words and support! It's fantastic to hear that you're loving Gelato's user-friendly design tools and efficient order processing. We're committed to providing top-notch customer service and ensuring that your experience with us is smooth and hassle-free. If you ever encounter any issues, know that we're here to address them promptly and make sure the final product meets your expectations.
Thank you for choosing Gelato, and we're excited to continue supporting your business,
Bartosz
Gelato Support Team
extremely user friendly, easy for anyone new to use. I recommend using Gelato for any printing needs. The website is fantastic to integrate into any store.
Thank you very much for your review! We are happy to hear that you've found Gelato and our integration easy to use. We've got even more great features and products coming up soon that we're excited to share in the upcoming weeks. As you grow, remember that we're here for you 24/7.
Best wishes,
Alyssa Rivera
Customer Service Director
So glad that I found Gelato! The integration was quick and easy and the product mix is perfect for my art business.
Hi and thank you for your review! We're glad to hear the integration was easy and that we can support the growth of your art business with our products. Our team is working to make the software even easier and more automated, and we have great products coming up in the next few months. We look forward to continuing to work with you! Best, Achille.
I would recommend Gelato. It is extremely easy to use for someone like myself that is a beginner to starting an online store. The customer service is excellent. Everytime that I have needed help, they have been there asap with answers to help me with set up and product help. I have had nothing but an overall positive experience so far with Gelato.
Hi there,
Thanks for taking the time to share your recommendation! We're delighted to hear that you are finding our platform easy to use, and that our service has been helpful.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out - we're available 24/7.
Kind regards,
Kyle
I used this app really good. Enjoy custom Designing all. good printing. fast shipping. Customer's good feedback also.
Hi, thanks for your review! We're glad to hear you enjoy using Gelato. In case you need anything from us, we're available 24/7. Kind regards, Bartosz
Great support, great quality, great products.
Hello,
We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help!
Best regards,
Bart
Gelato Support Team
It signs me out sometimes, but otherwise seamless. Great app! Great service overall! Highly recommend!
Hello,
Thank you for your recommendation! We appreciate your positive feedback. If you encounter any issues, including the sign-out problem, feel free to reach out to our support team. We're here to assist you and ensure you have a smooth experience with Gelato.
We value your business and look forward to continuing to serve you,
Bartosz
Gelato Support Team
I use the Gelato app daily, as my sole POD dropshipper for both my Etsy store and my Shopify dot com. I think Gelato is excellent: it works quickly, smoothly, effectively, and efficiently; I've had zero interest in looking into any other service. The mobile app is great, in some cases quicker and more effective than the desktop app (in approving orders, for example). The role that Gelato has played in magnifying the reach and breadth of my side-hustle can't be over-stated: it opened up the entire world to my products, substantially deepened my product line into frames, canvas, mugs, and t-shirts, and I regularly get compliments from many of my customers (some of whom are in far-flung locations like Perth, Australia) at how fast the service is, and how thorough the packaging is (a reflection on how Gelato chooses its international partners).
My customer dissatisfaction rate is about 2%, but my satisfaction rate with how my dissatisfied customer issues have been addressed and resolved is 100%. Customer service reaction time is extremely quick, and clearly devoted to over-delivering solutions.
Naturally the numbers have to make sense for your business, but I'm a Gelato Gold+ subscriber and that continues to stand as the easily the best ROI I've seen - absolute no-brainer. I recommend it without reservation.
Hi there,
Thank you very much for taking the time to write this detailed review. We are very happy to hear that you've found our platform reliable and easy to use.
At Gelato, we strive to offer a wide range of high-quality products that can be produced locally around the world, and delivered sustainably. It's great to hear that we could support you via the growth of products and geographical regions, while your customers have noted the fast delivery.
We continue to work on making our integrations better each week, and also on releasing new features that will help you further grow your business.
Should there be anything needed our Customer Service team can be reached 24/7, and we are always passing on feedback so we can further improve our services.
Thank you for choosing Gelato!
Kind Regards,
Kyle