评论 (1,054)

整体评分
4.8
每个评分等级的数量
  • 89% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年12月15日

Easy to handle app to sell their goods in your shop and to automate your orders. Great support, good quality, and the mindset to improve their and your business with innovation and communication. Until now no problems about rejected orders or late shipping.

Kartenhandlung Rothert
德国
13天 人在使用应用
Gelato已回复 2020年12月15日

Thank you for your kind words! The team and I are excited to continue to work and develop together with you. Continue to send your feedback and ideas as it will make us provide an even better service.

All the best,
Styrbjörn
Product Manager

2024年4月17日

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
加拿大
大约13小时 人在使用应用
Gelato已回复 2024年4月19日

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

2023年11月16日

So far, I have had a very good experience with the design aspects of the web interface.

Decor8 Home
美国
12天 人在使用应用
Gelato已回复 2023年11月17日

Hello,

We're thrilled to hear that you've had a very good experience with the design aspects of the web interface! Design is a crucial element, and we aim to make it as user-friendly as possible. If you have any specific feedback or suggestions for improvement, we'd love to hear them.

Thank you for choosing Gelato, and we wish you continued success with your designs,
Bartosz
Gelato Support Team

编辑时间:2020年9月7日

Very nice App fast Shipping and very high Quality and my customer they are very happy thank you very much.

Mugs Pup
瑞士
13天 人在使用应用
Gelato已回复 2020年9月8日

Hi,

Thanks for taking the time to share your feedback with us!

We are so glad to be contributing to making your customers happy.

Please do not hesitate to reach out if there is anything we can do to further support your growth.

Thanks!
Achille

Achille Mileto
Head of Customer Advocacy
Gelato API

2020年7月6日

Great app, service and concept. The team is amazingly helpful and communicate quickly. We're so excited about printing locally around the world! This company is really helping us grow. The app makes it truely easy as all orders are synced, and we can just add new products ourselves. Highly recommended.

Your Film Poster
荷兰
12天 人在使用应用
Gelato已回复 2020年8月11日

Hi,

Thank you for the very energizing feedback! It will help us build an even better product to support your business globally.

If there is anything else we can do to support you please do not hesitate to reach out directly.

Best regards,

Achille Mileto
Head of Customer Advocacy
Gelato API

2023年11月10日

Great so far. I love it

UrbanWeavr
爱尔兰
11天 人在使用应用
Gelato已回复 2023年11月13日

Hello,

We're delighted to hear that you're loving your experience so far! If you ever have any questions or need assistance, feel free to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

2023年5月22日

Integration is not automatic when customers make an order in my store.
Also, the address field only allows 35 chars, which means that in most cases you have to change your customers' orders for the address to fit the available address fields.
Mug packaging is not great. Only cardboard around it, there's no bubble wrap or other kind of fragile material protection. That's not good at all and the sample I've ordered has reached me broken.
Even though there's production in my country, all the orders so far have come from Germany. This leads to slower delivery times for me and my clients, which shouldn't be needed if there's production in Portugal.
Other than these issues, Gelato is exactly what I was looking for and I do plan to keep using it for my small business. It does still have room to improve and that's why I'm leaving that feedback here.

The Drawing Dev
葡萄牙
12天 人在使用应用
Gelato已回复 2023年5月23日

Hello,

Thank you for sharing your feedback with us. We apologize for any inconvenience you've experienced with the integration not being automatic when customers place orders on your store. We understand the importance of a seamless integration and we're continuously working to improve this process.

Regarding the address field limitation, we apologize for the inconvenience caused by the character limit. We'll take your feedback into consideration as we explore options for expanding the address field to accommodate longer addresses.

We're sorry to hear about the issue with the packaging of the mugs and the broken sample you received. We'll review our packaging protocols to ensure better protection during transit and minimize the risk of breakage.

We understand that delivery times are important, and we're actively working on optimizing our production and distribution network to provide faster delivery options in various regions, including Portugal.

We appreciate your valuable feedback as it helps us identify areas where we can improve our services. We're committed to providing the best possible experience for our customers, and your input is instrumental in that process. If you have any further suggestions or concerns, please don't hesitate to reach out to our customer support team.

Thank you for choosing Gelato for your business, and we look forward to serving you better in the future,
Bartosz
Gelato Support Team

2023年11月2日

Amazingly easy set up, professional look, and wide scope of product offerings.

ADMx Art Studio
美国
11天 人在使用应用
Gelato已回复 2023年11月6日

Hello,

We're thrilled to hear that you found the set-up process with Gelato to be amazingly easy and that you appreciate the professional look and wide range of products we offer. We're dedicated to providing a seamless experience for our users. If you have any questions or need further assistance, feel free to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

2024年1月31日

I love how easy gelato is to use and all their prices are perfect

APPARELDOX
美国
8天 人在使用应用
Gelato已回复 2024年2月1日

Hello,

Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know.

We're here to help and support your printing needs,
Bartosz
Gelato Support Team

2024年2月1日

Nice intuitive experience

Stik Wid It
德国
8天 人在使用应用
Gelato已回复 2024年2月3日

Hello,

Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance.

Best regards,
Bart
Gelato Support Team