Gelato: Print on Demand

Gelato: Print on Demand

Cena
Bezplatná instalace
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy
Hodnocení
4,8 (1 121)
Vývojář
Gelato

Print on demand for your ecommerce business

Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease.

Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease. více
  • Access a global network of local producers
  • Software tools to help you scale with ease
  • 24/7 customer support, so you can feel reach us anywhere, anytime
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy

Jazyky

němčina, angličtina, španělština, francouzština, italština, norština, a švédština

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Pokladna, Etsy, WooCommerce, Wix, Amazon, Squarespace

Cena

Gelato Free

Bezplatná instalace

Pay for what you print

  • Print on demand for global creators
  • Hundreds of products to design and sell

Gelato+

$24 / měsíc

nebo $239/rok s úsporou 17 %

Pay for what you print

  • Up to 10% off products
  • Download premium mock-ups
  • Design tools
  • + more

Gelato+ Gold

$119 / měsíc

nebo $1,185/rok s úsporou 17 %

Pay for what you print

  • Up to 15% off products
  • Support to move your products to Gelato
  • Automate personalised product workflows
  • Everything in Gelato+
  • +more

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (1 121)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
1. listopad 2024

The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!

Turtlebite Design
Švýcarsko
Doba používání aplikace: 6 měsíci
Vývojář Gelato odpověděl 2. listopad 2024

Hi,

Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of our phone cases and posters, and that you've had positive experiences with our customer service team. Your satisfaction is our top priority, and we're committed to providing excellent products and service.

We're also glad to hear that you find our app easy to use. We strive to make the ordering process as smooth and convenient as possible.

Thank you again for your kind words and for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

24. říjen 2024

Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!

Honest Mel's
Kanada
Doba používání aplikace: 6 měsíci
Vývojář Gelato odpověděl 26. říjen 2024

Hi there,

Thank you for sharing your positive experience! We’re glad you’re enjoying the Personalization Studio features. If you have any questions, feel free to reach out—we're here to help!

Best regards,
Bart
Gelato Support Team

6. říjen 2024

A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:

"Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions."

This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped.

I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped).
I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform.

Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately.

Honey Island Studio
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Gelato odpověděl 8. říjen 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.

Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward.

Best regards,
Bart
Gelato Support Team

9. říjen 2024

I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.

L.J Boutique
Austrálie
Doba používání aplikace: 22 dny
Vývojář Gelato odpověděl 11. říjen 2024

Hello,

Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.

Best regards,
Bart
Gelato Support Team

9. říjen 2024

It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.

The Wonky Wanderer
Austrálie
Doba používání aplikace: 8 měsíci
Vývojář Gelato odpověděl 10. říjen 2024

Hello,

Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help streamline the process. You can learn more about these features in our Help Center or by contacting our team via chat or e-mail - we will be happy to support you according to your needs.

If you need any further assistance, feel free to reach out, we are available 24/7!

Best regards,
Andrzej
Gelato Support Team

Podpora

Partner Gelato může zodpovědět všechny otázky k aplikaci Gelato: Print on Demand.

Vývojář

Gelato

P.O. Box 164, Lysaker, 1325, NO

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

17. červen 2020

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