GemPages Landing Page Builder

When I start using this app, I loved it and it as everything I need to design landing page is available. Very easy to use and customer support is superb. Wonderful app and recommends. I spent days wasted on other apps that did not meet my requirements.

I used this app to customize my shopify pages and collections. I like the features, the ease of use and the price. Unfortunately I have found that documentation on app features is very limited and the tech support takes too long to respond and then the response is not complete and requires several back and forth communications to get the answers that I need. I pay for the pro version which says it includes quick response. Since I haven't experienced this I requested information about getting a quicker response if I upgrade to the highest plan and still have not heard back.

Mycket enkelt att använda, har gjort mitt jobb mycket lättare och otroligt bra och trevlig kund support

GemPages is a Great app, I Would Recommend to anyone to make their website look Absolutely Amazing! The App is very easy to use, and the staff is Always Very Quick To Respond and Friendly

Gempages helped me get a better looking website. I love your customer service, you guys are polite, responsive, patient and on top of all of that very helpful. Thank you so much for the great app!

Gempages customer support is great and fast response! Help me solve me issue within 10mins! Great tool to use!

great app but the support is even much better! available all the time and fixed my issued quickly! I highly recommend gempages

Very fast after-sales response. Pretty good, hope to provide some more templates. The computer version of the adaptive cell phone is not very good, I hope it can be improved.

Such a great page builder, ton of features and super easy to use, so you can build your lander or PDP extremely well. Btw, if you ever need to reach out to their support team, just do it, they are amazing.

I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.

Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable.

For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication.

While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.