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I am still currently formulating my full thoughts on this app however it asks that i type at least 100 characters. This star count indicates my current level of satisfaction with these app developers. I will keep it updated.
Current Status: Seems like Chris hired some help, things have been much better with the customer service end lately
The overall user experience of the app is perfect, everything is very easy to access and the possibilities are endless. Besides that, the support team is outstanding which I why I will definitely recommend this app!
Once installed and tried (a payed plan) you can't cancel the plan without completely removing the app. Really a pain in the ass to just try it for one or two months in this way. Can't advise anyone to use it.
Hi Rick,
Thank you for letting us know about the issue you’ve encountered.
However, it’s under Shopify policy that we need to remove the app to cancel the current subscription. Kindly check out the link below in the caution section for reference. https://help.shopify.com/en/manual/your-account/pause-deactivate-store
Meanwhile, we’ve contacted you via email for further assistance on how to overcome that.
James | Customer Success Manager
Updates: I changed my review from one star to five stars after finally getting in touch with the support team after a week
Best page builder I stumbled into so far! The customer help from Janie and Chris has been amazing throughout the whole process. Thanks guys!
I've tried about 5 different page builders, nothing ever came close to what this one can do. This is the one. It's MOST DEFINITELY the best page builder for shopify, with the exception of a few little bugs. It gets 5 stars because it's way better than the other options. The templates are super clean, and custom blocks are so easy to work with. I was chatting with their customer rep Chris because I wanted to know if there would be more features such as fading slides etc. He informed me they were coming out in the next update within a few weeks. So they are working hard to make it EVEN better. Overall, it's half the price and triple as capable as the competitors.
I used the chat function to get help with my page, Liam went on to my site, fixed my page, and told me how to sort out my image size problem. Very good service
Great customer service. Even if some items or blocks from their app is missing or does not work, the customer help team is there to help!
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
VERY VERY RECOMMENDED APPS
I said that and want to repeat one thousand times because this is not only a very powerful apps for designing your own shopify store but also all about its customer service. My first time ever meet a GSA who spent 2 hours supporting me to use their apps also fixing error from my theme.
Really appreciate Chris, you are my man !
Best Regards,
GemPages is the best builder ever to create a homepage or any pages in your store! I don't see how can make a beautiful shop without this app.