Arvostelut (4 710)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
27. huhtikuu 2020

I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.

Viagues
Yhdistynyt kuningaskunta
29 päivää sovelluksen käyttöä
15. elokuu 2020

Support is taking longer time to get a reply!! Having issues to integrate with theme even the first issue fixed BUT it will happen again!! Technical issue cant fix immediately!! Wasting time...Need a refund...

EasyQuickStore
Kiina
29 päivää sovelluksen käyttöä
20. maaliskuu 2021

The app whas not right for me but everyone was very friendly and helpful. I expected a little bit more user friendly. Thank you.

Elka Gate
Alankomaat
Noin kuukausi sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. maaliskuu 2021

Dear valued customer,

Thank you so much for your constructive feedback. It’s also exactly what we’re working on to improve the customer experience and get the best out of the app to create high-converting and beautiful-looking online stores.

I hope you can see the major improvements which will happen soon enough in the app and our services.

Best regard,
James
Customer Success Manager

22. marraskuu 2018

Great app! 100% Recommended...I always use it in several websites. It's definitely the most flexible of all design apps on shopify store

Viaggio Espresso Argentina
Argentiina
Noin 22 tuntia sovelluksen käyttöä
26. marraskuu 2019

A great app, surprised that shopify doesn't just buy them out and make this a standard app for all websites. Build beautiful websites easily!@

Caron & Doucet | Canada
Kanada
Noin 22 tuntia sovelluksen käyttöä
25. marraskuu 2019

Very slow and poor technical support. The app is ok, but pretty buggy if I'm honest. At present, I can't recommend this app.

Vapefiend
Yhdistynyt kuningaskunta
25 päivää sovelluksen käyttöä
Muokattu 19. marraskuu 2017

Thank you so much GemPages, Really cool app, one of the best apps i have used & very, very, very good customer service !!!
worth every second spending on that app.
very easy to drag and drop elements to your product page to make it look 100% better!!
Thank you so much again, will be sharing this app with my friends

Man Ique
Yhdysvallat
Noin 18 tuntia sovelluksen käyttöä
21. tammikuu 2022

The function is powerful to build beautiful pages, the support team is helpful and did things pretty well.

BIGBIG WON
Hongkong – Kiinan erityishallintoalue
Noin 18 tuntia sovelluksen käyttöä
1. lokakuu 2023

Was a amazing app i just want to now how i can put mi gempage in the shopify store i installed the app and i click publish but my shopify main page dont changes help pls

Luminova
Meksiko
18 päivää sovelluksen käyttöä
21. lokakuu 2020

The worst and most insincere customer support I've ever had with any apps on Shopify. They do NOT solve your problems, they do not respond for important billing issues, and other issues. Deleted this app and moved to PageFly Builder. Much better support there. Gem Pages support neglects their paying customers. They should be ashamed. Horrible.

Alpha Shaver™
Yhdysvallat
19 päivää sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 8. joulukuu 2020

I'm very sorry to hear you had such a negative experience. To clarify, Shopify controls billing for all apps in the app store, we didn't process the app charge.

However, we have intenal process for refund and will be glad to adress a refund promptly Shopify directly.

I have the case again with Ken ( who has been handling this case) and looks like that he had sent follow-up emails with instruction however, they weren't received by somehow.

Our agent had contacted Shopify Advisor to process the refund with assistance of Shopify billing team.

Your feedback has prompted a few things for us to improve: (1) We are QA-ing our support process, looking for things like better internal following-up system (2) We are considering to open phone call support service.

Long winded response, but want you to know that you are heard.

Thank you again! Best of luck in the future!

James | Customer Success Manager