Arvostelut (4 269)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
10. syyskuu 2026

So far, so good. I find that the "Dark" theme is hard on my eyes and I wish I could change it. It's a learning curve at the moment, so still lots to learn and figure out.

Petland Canada
Kanada
3 kuukautta sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. syyskuu 2026

Hello Petland Canada,

Thank you for sharing your feedback. We’re glad to hear that your experience has been positive overall.

We understand your concern about the dark interface and appreciate you sharing this with us. Our Customer Support team is always available to help while you’re getting familiar with GemPages, and our Development team is already on the way to improve this experience.

Kind regards,
Auri
GemPages Customer Support Manager

28. heinäkuu 2026

Por favor para pedir devolución de dinero, por facturación, donde la aplicación ya no se está usando. 560573171 FACTURA.
Quedo al pendiente de la confirmación, ya que la aplicación está desinstalada, y pendiente de que me confirmen que ya no se va a cobrar ningún importa adicional. gracias.

Potencia Luxor
Kolumbia
10 kuukautta sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. syyskuu 2026

Hola Potencia Luxor,

Lamentamos la confusión relacionada con la facturación y su solicitud de reembolso.

Nuestro equipo de Atención al Cliente ya ha estado en contacto con usted para revisar el caso y ayudarle con su solicitud. Por favor, revise nuestro último mensaje cuando tenga un momento. Si aún tiene alguna duda o necesita más ayuda, no dude en respondernos para que podamos continuar apoyándole.

Saludos cordiales,
Auri
Gerente de Atención al Cliente
GemPages

4. toukokuu 2026

good but it is not working on google chrome

Electronic Samples
Yhdysvallat
18 päivää sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. syyskuu 2026

Hello Electronic Samples,

Thank you for your feedback, and we’re sorry to hear that you experienced an issue while using GemPages with Google Chrome.

Our Customer Support team has already assisted you with this case. Please check the solution provided when you have a moment, and if the issue persists or you have any further concerns, please get back to us so we can continue supporting you.

Kind regards,
Auri
GemPages Customer Support Manager

2. kesäkuu 2025

I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.

Wicked Cat
Yhdysvallat
Vuosi sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. syyskuu 2026

Hello Wicked Cat,

Thank you for your detailed feedback and for recognising the features and ease of building with GemPages.

We understand your concerns about page performance. Website speed can be affected by multiple factors, including page structure, theme, third-party apps, images, scripts, and how individual elements are configured. We continuously work on improving GemPages to provide merchants with greater flexibility while maintaining strong page performance.

Our Customer Support team is also available to review your pages and help identify opportunities for optimisation. Please feel free to reach out if you would like us to take a closer look.

Kind regards,
Auri
GemPages Customer Support Manager

5. maaliskuu 2025

Great customer service however the pages can be heavy on your site and the formatting is complex and repetitive.

Dovetail Workwear
Yhdysvallat
Noin 6 vuotta sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 22. syyskuu 2026

Hello Dovetail Workwear,

Thank you for being with GemPages for so many years and for your kind words about our Customer Support team.

We also appreciate your feedback regarding page performance and the formatting workflow. These are important areas that we continue to improve as we develop GemPages. Our team would be happy to review your pages and help identify ways to optimise their performance and make your workflow easier.

If you need any further assistance, please feel free to reach out. We’ll be happy to help.

Kind regards,
Auri
GemPages Customer Support Manager

19. joulukuu 2024

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

Dude Food
Yhdysvallat
4 kuukautta sovelluksen käyttöä
21. heinäkuu 2024

I am on the paid version, so far it is user-friendly and there's always support after hours ( I think their support is based in the Philippines) The best time to reach them for support is nighttime in the USA. My biggest issue is when they are supposed to be saved, there were a few times it didn't and I had to back track and waste more time. I'm not sure when this happens but I've had to hit Save every time I made a small change while working on the page to avoid it from happening again. I would love to love this app. Will change this if support can reach out and give me an explanation.

Designs By Wildside
Yhdysvallat
7 kuukautta sovelluksen käyttöä
21. maaliskuu 2024

Not integrated with Shopify. There's always an issue that comes up, for example I just found out that from android there was a bug with the cta button which was huge. The preview doesn't work. I recommend you to use a Shopify pre built theme instead.

BPG Radiocomunicazioni Srl
Italia
2 kuukautta sovelluksen käyttöä
2. lokakuu 2023

I recently gave Gem Pages a whirl, primarily to assist in creating ad landing pages. At first glance, the app seemed promising, but as I delved deeper, I noticed that the effort required to design a landing page here was quite akin to constructing a custom page using Shopify's theme builder sections. Given the similarity in workload, I wasn't entirely convinced to invest more time into it.

Where I felt most let down was during the uninstallation. It's vital for apps to ensure a smooth, clean uninstall process, but that was far from the case with Gem Pages. Although the app was technically "removed", it left behind traces – unwanted code in my theme file, redundant templates it had created, and a plethora of unused assets. Gem Pages could've been more considerate by tidying up after itself.

That said, it wasn't an entirely negative experience. I didn't hate the app. It has potential, but the user experience, especially during uninstallation, needs some fine-tuning.

Empire Skate
Uusi-Seelanti
14 päivää sovelluksen käyttöä
GEMCOMMERCE CO., LTD vastasi 4. lokakuu 2023

Thank you for trying GemPages and seeing its potential for the landing pages. We have noted your observations on the design effort and we are constantly improving our features to make GemPages more user-friendly and efficient.

We are sorry for the uninstallation issue. We know how important it is to have a smooth and clean uninstall process, and we apologize for the leftovers in your theme files, templates, and assets. We value your feedback and we are working hard to fix this problem.

Your feedback helps us to enhance GemPages and provide better service. We appreciate your honest feedback, even if it points out our flaws, as it helps us grow.

If you ever come back to GemPages, we hope you will see the positive changes from your feedback. Meanwhile, if you have any questions or concerns, please contact us. Our team is ready to help you and make sure you are happy with GemPages.

Thank you for choosing GemPages.

We hope to serve you better in the future.
GemPages Support Team

21. maaliskuu 2018

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.

There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.

Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.

Alex Skeffington
Kanada
5 kuukautta sovelluksen käyttöä