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Overall a great app to bring further customization to your Shopify pages. Easy to use and understand, with amazing functionality! Support is excellent as well, fast response time, and a tech was willing to help me out almost immediately. Overall, great app and development team :)
Le support est vraiment le pivot de premier ordre du service ! Très heureux d'avoir développé ma boutique avec cette App.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
We changed from Shogun to Gempage and are confident with the change. The reason for the change was that at Shogun pages the buy button did not work always, which was really the badliest experience I ever had with a page builder. We did get phone calls of customers which tried to buy without success. That happened a second time again, after the first technical support. With Gempage we now have 1 year experience and had today the second small (code) problem which this time was the reason that pictures were shown in low 40x40 px resoltution instead real quality. The technical support service was amazing and delivered fast and good solution. But I await that landing page shopify landing page builders work 100% riskfree and take care that such problems never appear. I use a landing page builder to produce faster nice pages. I don`t want to risk that the user experience is badlier than without page builder or like with Shogun that a buy button at the webshop don`t work... The pages must work 24hours and 365day per year 100% secure and free of functional problems. I give 5 stars because of the good support and a second chance. But if something like this happens again during the next 2 years then we stop using page builder apps for shopify.
Very nicely designed web site builder. Really helpful for those who don't know how to write any code like me. Very great customer service to let users know what to do if we are unable to deal with some difficult issues when building the web page.
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customization options that you were looking for! Also, we really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Liam | GemPages Customer Support team
Great customer service and friendly staff! Easy to customize. Would rather use this app than buy a theme!
A great app to design outstanding product pages. The support is great as well! I would definitely recommend using Gempages!
Really easy to use app with a range of templates and easy to customise to your needs. Fantastic support team that stay on the live chat until you have successfully resolved your challenge. Highly recommend.
I'm in love with it. So easy to use. Pages turn out beautiful.
Also their support is always extremely helpful. The app says they will reply within 1 hour, but it never takes more than 5 minutes. And the best is: they always sort my problems! Thank you for doing such an amazing job!
Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!
All the best!
Awesome customer service and the platform runs smooth. Just good things to say about this app 5 stars
They went above and beyond in helping me get our website to do things that we wanted. They were very professional and very on top of what they were offering. Everything was so quick, and they were so nice during the process.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.
Best wishes!