GemPages Landing Page & Funnel , 4.107 recensioni
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I had a mind boggling error and could not figure out why my menu navigation bar would push my website off the screen, leaving the background white. I tried to figure it for hours, then thought I might as well try Gempages live chat. I honestly did not expect much at all... I spoke to James and he went out of his way to help, he inputted strings of CSS and fixed the issue. The craziest thing is, it only occurred on specific devices, so not only did he manually input CSS he and others tested it on many devices. This is no exaggeration, it was the BEST customer support I've ever had in my life. GemPages is great and backed by an even better team, I highly recommend it!
Fantastic! This app is great, it allows so much flexibility on design. Chris and their support team is fantastic and so helpful. Nice job guys!
I use this application for all my sites. Very easy to use, lots of possibilities. And the support is just AMAZING! Fast and clear in its answers, you can't do better.
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help
Janie | GemPages Customer Success Team
This is the third time I've used GemPages to build a Shopify store and I can't rate it highly enough. Really expands your design options and the support is 10/10, always very prompt and super helpful.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're always happy to give you a hand whenever you need.
Best wishes!
It is convenient and easy to use, and after contacting their customer service when encountering technical problems, the response speed is also very fast, it is worth using and buying
Can't believe I hesitated adding Gempages. A single page saves an equivalent amount of time equal to the monthly fee. When you add in the way this app can help you develop amazing pages far beyond the built-in restrictions of Shopify, this program is worth it's price times 10.
just spent 1.5hrs with chat support to solve the issue alone. they didn't even trouble shoot the problem correctly and told me I was wrong to then tell me I was right. this was a waste of time. if you are not a coder or web developer this app is difficult if your pages face any issues. however, creating pages are simple, good templates, but if you need any back-end support you have a better shot figuring it out yourself. I've lost revenue because of this and they don't care. there is other alternatives. goodbye to a 2 year customer
Hi Keron,
Thank you so much for your honest review! We're happy to hear that you're satisfied with our product but really sorry to hear that you've a not good experience with the misunderstandings of our support agent then they could not help you as you expect.
I can assure that it does not reflect our intentions and expectations of our staff. We would love the opportunity to reverse your negative experiences and turn it into a positive. We client experience is our highest priority and we want you to feel that.
I've left you an email and looking forward to hearing from you!
James | Customer Success Manager.
Amazing app, works perfect! Their customer service is so helpful too, helps with my questions so fast.
Incredible service and fast support!
Always able to help when ever help is needed, will definitely recommend
Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team
Great app, added more flexibility to the pages I am designing. Very easy to use and the customer service is great.