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Amazing app makes the best landing pages and by far the best customer service I've had!
Thanks a lot looking forward to using Gempages more in the future
Great support from Sarah, fantastic attitude and quick help from tech team. Have built lot of stores now with gempages and it is my go-to choice for website building.
GemPages offers various features such as responsive design, integration with popular ecommerce platforms like Shopify, WooCommerce, and BigCommerce, as well as support for custom HTML and CSS for advanced customization.
Mona is by far one of the best customer support reps I have ever come across. Friendly, efficient and real quick. Hats off for Mona.
I'm a free tier user yet because I'm testing the tool. The experience has been amazing. I had a conflict between GemPages and my shopify theme and the support solved it very fast.
Gempages and his customer support are one of the best of the market.
I must say that I have been pleasantly surprised by this app. It's not difficult to use for someone who doesn't have much experience. Additionally, the technical support is really friendly and provides solutions quickly. Absolutely recommended.
I love this app. It makes the design of my website so much better. Also the customer service is great. Whenever I have issues I can contact the Gempages support team, and they solve the issue within 15 minutes on average.
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team
I recently had an exceptional support experience with GemPages. The representatives were highly knowledgeable, responsive, and genuinely caring. They promptly addressed my concerns with professionalism and expertise, leaving me thoroughly impressed. I wholeheartedly recommend GemPages for their top-notch customer support. Keep up the fantastic work!