レビュー (4,241)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年2月12日

Great customer service. Even if some items or blocks from their app is missing or does not work, the customer help team is there to help!

w00d00
アイスランド
アプリの使用期間:18日
GEMCOMMERCE CO., LTDが返信しました 2023年2月13日

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

2018年10月17日

VERY VERY RECOMMENDED APPS

I said that and want to repeat one thousand times because this is not only a very powerful apps for designing your own shopify store but also all about its customer service. My first time ever meet a GSA who spent 2 hours supporting me to use their apps also fixing error from my theme.
Really appreciate Chris, you are my man !

Best Regards,

RoomStuffs
ベトナム
アプリの使用期間:18日
2018年8月17日

GemPages is the best builder ever to create a homepage or any pages in your store! I don't see how can make a beautiful shop without this app.

Werk Factory
フランス
アプリの使用期間:18日
2020年11月15日

Great landing page builder, highly intuitive framework, and really good customer support if you stumble upon anythig.

thugsofdeals
インド
アプリの使用期間:17日
2022年10月11日

A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.

ART DEPT
ニュージーランド
アプリの使用期間:1年以上
GEMCOMMERCE CO., LTDが返信しました 2022年10月12日

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience.

Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

2018年10月22日

After 10 hours of using this app I can say it is helpful. The support gets a bonus point because they found my cart button was not working after looking at another issue.

Home Freedom
カナダ
アプリの使用期間:17日
編集日:2020年8月28日

At first I was confused on how to use this app but found out that all my issues were due to user error LOL. It does take a bit of a learning curve as most robust software applications do but once you figure it out it's very great!

The customer service team is very nice and went above and beyond to turn around my experience. I am happy that I decided to give this app another chance and am excited to keep using it.

Thank you Chris and James for all you have done for me I am very grateful :)

Halo Ring Light Co.
アメリカ合衆国
アプリの使用期間:17日
2019年12月19日

Great app and great support team. They really deserve 5 stars!

Färggrossen.nu
スウェーデン
アプリの使用期間:17日
2023年2月21日

This app is fairly easy to pick up and the customer service is great. They should more slight adjustments. For example, if I wanted to shift my image over since it appears differently depending on the screen.

EthosIlluminations
アメリカ合衆国
アプリの使用期間:1年以上
GEMCOMMERCE CO., LTDが返信しました 2023年2月22日

Hi,

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our development teams for further consideration. Your patience is highly appreciated!

If there is anything we can do to improve your rating we'd love the opportunity to try. Please reach out and let us know on live chat or email at support@gempages.help.

Best wishes.

2021年4月17日

It took me around a day or two to figure things out, I highly suggest starting from templates rather than page from scratch. Like that you will see what are the option and will also see how those are made in terms of structure. If you think something is not possible, reach out to support - you'd be surprised, I reached out to Quinn and within very short period of time he explained me how to enable the changes I wanted and voila! Super happy!

Mycleanerface.com
イギリス
アプリの使用期間:17日
GEMCOMMERCE CO., LTDが返信しました 2021年4月17日

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Quinn will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!