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We love the Gempages app, and the support is the best. I've reached out several times to see if a few changes were possible when customizing pages, and they go above and beyond to find a solution or make it work. Also, the app is compatible with most of the apps we use. I highly recommend it.
A pesar de no entender la app en su 100% cuenta con un soporte algo demorado al inicio pero con una excelente atencion.
DO NOT USE THIS!!! I tried making a page through this app one time and I didn't like it so I made a new page through shopify like normal. As soon as I published it, all the pages I made on this app randomly corrupted my new website and it messed up everything and now I have to restart. If you have this, delete it.
Dear Esteemed Customer,
We sincerely regret any inconvenience you may have experienced with GemPages. We understand the importance of resolving the issue promptly and wish to assure you that identifying the root cause is a complex process, and attributing the corruption solely to GemPages may be premature.
To better understand and address the situation, we would appreciate the opportunity to conduct a thorough investigation. Kindly consider reaching out to our dedicated Customer Support team, and we will diligently work towards a resolution tailored to your specific circumstances.
We value your collaboration in this matter and express gratitude for your contribution to our ongoing improvement efforts.
Thank you for your understanding.
Best regards,
GemPages Support Team
GemPages is an absolute gem in the world of website building! It has completely transformed my online business, making it easy to create stunning, professional-looking pages without any coding knowledge. The drag-and-drop functionality is a game-changer, allowing me to design beautiful pages effortlessly. The variety of templates and customization options are unmatched, giving me the flexibility to showcase my brand in a unique way. Customer support is top-notch, always ready to assist and resolve any queries promptly. Thanks to GemPages, my website now stands out and has attracted more customers than ever before. I can't recommend this platform enough – a perfect 5-star experience!
WOW these guys are great, it's like having your own development team as part of what you pay. They fix anything in minutes. Can't recommend Tina, Ken and the rest of the team enough. Thank you, worth every penny!
The support when I had a problem was very quick and helpful.
I would be happy if they would add native language support someday.
Hands down the best page builder out there. And the support is absolutely amazing, whenever I run into an issue, these guys are always here to help!
Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.
GemPages is a great upgrade to your shopify store in case you are going for a more flexible, more diverse layout of your shop. But then with more possibilities also come more complexities. You can easily get frustrated by the many details that have to be taken in to account. The competence of the support team will clarify a lot, but this always means a delay because one is not that independent as he would wish. Normally they will help you instantly or in a short amount of time, but as they have a lot of customers, on a busy day the answers can delay until a day or more. This in one way is a great signe as it shows that a lot of people trust the possibilities of GemPages, but it means as well that a lot of the clients of the platform are in need of help and assistance because of the complexity.
I would recommend GemPages to people that already have sufficient experience with page builders. If you are a beginner, just be prepared to invest a lot of time because it really is a learning curve. And if something does not work, dont loose to much time but ask the support team as they are a great help and mostly also fast in answering to your requests.
i had a slight issue with some images displaying on my store,
i decided to hit the chat button down the bottom and try and ask for help,
the support staff within minutes responded, had a look, they needed to dig deeper, then a short few minutes later they responded with a fixed version,
i randomly said if you see any thing else on the page that they could see could need a touch up, thinking i would be told something generic like not our job, they had a look and came back to me with a couple of tweaks i missed and ideas to think about, 100% happy with gempages if this is the support offered
Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.
GemPages has been amazing so far. At first it seemed hard to use...but it's pretty easy. Publishing my pages directly to my Shopify pages section is very cool. The customer support has also been instant and amazing. Today I had the support staff log into my Shopify and help me setup a page that I needed to organize large amounts of content. I found an easy solution to manage this myself going forward which is a huge help for me and my customers. Thank you!