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I was experiencing some coding issues with Klaviyo, and Ann was very patient and helpful and made my button to popup process seamless. Very knowledgeable support. Also, love all the things you can do inside Gempages, there's no way I could do this inside a regular builder. If you want an actual branded website, get Gempages.
Good day Aerlune,
We’re so happy to hear that Ann could help with your Klaviyo integration! She’ll be thrilled to know her efforts made the experience smooth and hassle-free for you. Your praise for the flexibility of our builder really encourages us!
If you ever run into new questions, we’ll be ready and happy to assist.
With appreciation,
Justin
GemPages Technical Support Leader
I love this app. Been using gempages since 2023, this app is absolutely amazing. Annie and her teammate helps me a lot when I try to explore some new features for the best CRO. Highly recommend Gempages.
Good day Glov Infuse,
Thank you so much for your thoughtful review and your trust since 2023! We're thrilled to know that Annie and her teammate have been able to support you with exploring new features for your CRO.
We’ll definitely share your kind words with Annie — this will surely brighten her day!
Should you need anything else in the future, please feel free to reach out — we’re always happy to assist you anytime!
Auri
GemPages Customer Support Manager
Outstanding support from Annie and the Gempages team!
After struggling for an entire day with CTA buttons that looked completely off across different mobile devices, I was honestly frustrated and worried. But Annie went above and beyond to solve the issue—not only guiding me patiently step by step, but also stepping in to do the actual work when I couldn’t figure it out.
She ensured everything looked exactly how I wanted, with perfect responsiveness across devices. Her kindness, professionalism, and determination truly stood out. It’s rare to find this level of customer support.
Thank you, Annie, for saving my landing page and making the experience so smooth!
I have never in my life dealt with a better customer support! I am not even a paying customer (YET!) but they really went above and beyond to help me in everything, even unrelated to gepages, I had difficulty applying my custom fonts, even my code didn't work, they managed to fix it for me! I have downloaded 3 page building app, I will delete all but this, also it is such an extremely easy to use page builder, very similar to wix studio, I am so happy coming across this app.
Good day BRACHA,
Your words truly made our day — thank you! It’s amazing to know our team could support you even before you officially became a customer. That level of care is exactly what we strive for, and we’re so glad we could help fix your font issue and give you a great first experience.
If you ever need help again, feel free to reach out — we’ll always be here for you.
With appreciation,
Auri
GemPages Customer Support Manager
I've had an amazing experience using Gem Pages so far! I'm currently on the free plan (just 1 page), but the level of support I received has been incredible—far better than many paid apps I've tried. Every time I faced an issue, the support team responded promptly and resolved it efficiently.
A special shoutout to Abiola, who was incredibly patient and helpful throughout. No matter how many questions I had, Abiola stayed kind, professional, and made sure everything was taken care of.
Truly impressed with the support and service. Highly recommend Gem Pages!
Good day 11 Moons,
Thank you for taking the time to share your detailed experience! We're thrilled that you’re having such a wonderful journey with GemPages, even on the free plan.
I’ll definitely make sure Abiola sees your kind words — they’ll truly appreciate hearing how much their help meant to you.
If there’s anything you need in the future, feel free to reach out — we’ll always be more than happy to assist.
Auri
GemPages Customer Support Manager
Support helped me fix an issue I’d been struggling with for days in under 5 minutes. I’ve used GemPages across 3 different stores now, and it’s hands down the best app for building beautiful stores.
Hi EzStyler
We really appreciate your kind words and long-term trust across multiple stores! It’s fantastic that our support could help you resolve things so quickly.
Thanks for being part of our journey — we’ll always be here if you need anything else.
All the best,
Emma
GemPages Customer Support Supervisor
This app is fantastic—intuitive, feature-rich, and user-friendly. The support team is exceptional; they were incredibly helpful and responsive to all my questions.
Good day Marwa Jewels,
We’re so happy to hear that GemPages has hit the mark for you in both functionality and support! Knowing our team could provide quick and helpful answers truly brightens our day.
If you ever need a hand again, we’ll be right here to assist you every step of the way.
Kindly,
Emma
GemPages Customer Support Supervisor
Very comprehensive page builder that's user friendly and reliable. I've also been really impressed by support that's answered my questions promptly and always led to a solution. I'm really impressed with using this app.
Hi BrainWash Skincare
Thanks a lot for your detailed feedback! It’s great to hear that both our platform and support team are making your experience a positive one. We’re proud to be part of your store-building journey.
If any future questions come up, we’ll be more than happy to assist right away.
All the best,
Bella
GemPages Customer Support Supervisor
I've tried several page builders, and GemPages is by far the most flexible and user-friendly. The drag-and-drop interface is smooth, and there are tons of customization options without needing to touch any code. It’s perfect for building high-converting landing pages, product pages, and even full custom layouts.
What really impressed me is their customer support — super fast, knowledgeable, and always willing to go the extra mile. As someone without a design background, I’ve been able to build beautiful and responsive pages that look professional on both desktop and mobile.
Highly recommended for anyone serious about improving their Shopify storefront!
Hello lovesquishy
We’re so happy to hear that GemPages worked well for your needs and that our support team made a real difference. Thanks for highlighting our flexibility and the value we bring to non-designers too!
Always here if you need anything.
Warm regards,
Bella
GemPages Customer Support Supervisor
I recently reached out to GemPages support for help with fixing a sticky button issue, and Harry truly exceeded my expectations. He responded quickly and provided me with a custom code that worked perfectly. His clear instructions and professional approach made the whole process smooth and stress-free. I’ve used many page builders, but GemPages’ support—especially Harry’s help—makes it stand out. Truly top-notch service. Highly recommended!
Hi Try Ancient Herbal
We’re thrilled to hear Harry could deliver exactly what you needed and make the process stress-free. It's great to know his professionalism and clear guidance made a difference!
If you need anything else, we're just a message away.
All the best,
Cindy
GemPages Customer Support Supervisor