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I’ve been using GemPages for a while, and their customer support has been amazing. Whenever I faced an issue, whether it was while building a page or updating a published one, their team was always there to help. They respond quickly, explain things clearly, and are very patient. Their support has made working with GemPages so much easier. I highly recommend them to anyone creating or improving their Shopify store.
It is a great builder, and it is easy to understand how to use it compared with other builders we tried for our store. Also, they have excellent customer support, which tries to find solutions if you stick with some problems.
Gempages is a great product with a lot features that can help you build a great store. The team and the support are also amazing. They helped me resolve my issues with expertise and promptness. Love the team and the product.
The App is very easy to use. It's a must have if you want to scale your business. Also the copy paste between pages or saving blocks are perfect to work faster and in a pixel perfect way.
The price is also perfect, no need to spend $500 per month.
Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it.
By the way, could someone give Ken a raise, please?
Dear Veluxe,
This is Auri, the GemPages Customer Support Manager.
I really appreciate your feedback, it will be a huge motivation for our team to continue with our mission.
I have already passed your compliment to Ken, and he is super happy to hear.
If there is any other assistance you will need, please don't hesitate to contact us.
Best wishes,
Auri
GemPages Customer Support Manager
Highly recommend!
It’s a powerful tool that can bring your product pages to life with excellent styling options.
The support team is incredible—they respond quickly and are always ready to assist with any issues.
Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.
The customer support was brilliant, efficient and very useful. Always give me a summary of the problem and how to fix it in details. They are very patient as well.
The app works great! Nothing to complain about
Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.
Gempages is easy to use, has a lot of features so its very versatile. Support is insane to be honest, replies quick and always has a solution. Have tried and tested many builders in the past such as elementor, funnelish, replo, but none of them compares to gempages. Good job