レビュー (5,019)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年5月12日

the app slow down the website performance, and the worst thing is the the support team, firstly, they reply late, at this moment of this message, they didn't replied to message sent 3 days ago.... all thing is bad, nothing good.
if i was able to rate you with no stars i would do it.

very bad !!

MeastDepot
フランス
アプリの使用期間:2ヶ月
GEMCOMMERCE CO., LTDが返信しました 2023年5月14日

Hi Ilias,

On behalf of the GemPages team, I would like to send the sincerest apologies for the experience you have been through. At GemPages, support quality is always our ...

2020年9月28日

Built a few landing pages for my store and I've have a few issues, so naturally I contacted customer support. NO RESPONSE! Even though they claim a 15 minute response time, I haven't got a response in 2 DAYS for my most recent issue, which is preventing me from running my store. Very dissatisfied and will need a refund if I can't get in contact with a support member.

Painetic
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年6月1日

No answer from their customer service in hours. Mulitiple bugs and not compatible with every theme without custom coding

Arctic Recovery DK 🇩🇰
デンマーク
アプリの使用期間:約1ヶ月
GEMCOMMERCE CO., LTDが返信しました 2024年6月11日

Dear Arctic Recovery DK,

We apologize for any inconvenience you experienced. Our team strives to provide prompt support, and we regret that there was a delay in our response ...

2023年3月29日

Bad takes money from you even tho you uninstall it scam they stole 29 from me even after I uninstall it scams

MAGNETIC-PEN-OFFICIAL-STORE
アメリカ合衆国
アプリの使用期間:約2ヶ月
GEMCOMMERCE CO., LTDが返信しました 2023年3月29日

We are sorry that you were unhappy with the experience you had when using our app. We take all feedback seriously and are striving to remedy this situation and provide any ...

2021年4月17日

Never work for me, and the suporte team is the worst. Never solves anything, threats you like a 2 years old kids. And you have to pay a lot for it.

Só lá em Casa
ポルトガル
アプリの使用期間:約2ヶ月
GEMCOMMERCE CO., LTDが返信しました 2021年4月17日

Hi there,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I’m so sorry to hear about the incident with the review app that you’ve been ...

2020年7月20日

It is really shitty that this app has no discernible way to cancel. It's not a function of the app, it's not in FAQs, you can't even google it. Unacceptable, especially after they went down and no one answered me for days.

Breathless Photos
アメリカ合衆国
アプリの使用期間:約2ヶ月
2022年12月18日

The recent change in pricing is pure crap. I will make sure to never use gempages for new stores ever again. For 29 a month they only allow you to publish 10 pages. This is a very subtle move from your side. Always been a fan and very happy about gempages but this 10 page crap is lame as fuck

Aloi Candles
イギリス
アプリの使用期間:約2ヶ月
GEMCOMMERCE CO., LTDが返信しました 2022年12月19日

Hi Emil,

Thank you for sharing your concern with us. We totally understand how the recent change in pricing may have affected our longtime users. We truly hope for your kind ...

2024年5月19日

First of all, the free version of the custom font family upload doesn't work. And the free version doesn't have an auto-save turn-off option. The maximum time auto-save option doesn't work properly and removes the completed design after reloading the page.

We used gempages for our maximum stores, but recently their poor quality free plan features forced us to move to another pagebuilder. If they ...

MrNeckHero
ギリシャ
アプリの使用期間:約1ヶ月
GEMCOMMERCE CO., LTDが返信しました 2024年6月11日

Dear MrNeckHero,
Thank you very much for your honest feedback. We really appreciate it.

At GemPages, we always listen to our customers and improve our service from that.
We ...

2023年4月2日

They charged me even when I uninstalled the app, I dont know why that happened and their help center does not respond(

Crystalight
ポーランド
アプリの使用期間:約1ヶ月
GEMCOMMERCE CO., LTDが返信しました 2023年4月2日

I'm sorry to hear that you've had a negative experience with the Shopify billing. We understand how frustrating it can be when unexpected charges arise, and we want to assure ...

2020年8月15日

Support is taking longer time to get a reply!! Having issues to integrate with theme even the first issue fixed BUT it will happen again!! Technical issue cant fix immediately!! Wasting time...Need a refund...

EasyQuickStore
中国
アプリの使用期間:29日