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Follow-up review from original post when I started using the app. This is now installed on 3 of our stores. Key points:
The ability to transfer pages between these has proved extremely useful, rather than having to manually copy. We design once, then copy and translate which is much better for consistency.
Although there is a learning curve, we've found we can train members of staff not involved in the store on maintaining pages, which has increased the content on our webstore and speed of development.
The drag-and-drop aspects are easy to follow, plus the online training videos have been useful for explaining its concepts.
Using liquid code, we have several other apps working within our Gempages successfully to offer deals, 3D models and other features that we require.
Support is very helpful and they have resolved any issues we find quickly - even to the point of restoring a page that was accidently deleted.
I was so impressed that Marc from GemPages shared a screen with me via ZOOM and taught me so much about the app. I highly recommend GemPages as an app for design to tie to Shopify. Incredible customer service. Easy to use. AND I have to add to this because I just had another Zoom call with Marc and I cannot rave enough about GemPages service. It's a must have creative theme app.
Excellent app, very useful. Will allow those of us with little or not knowledge of HTML, CSS and JS to create beautiful pages. Also, great support by Nicole and team. Thank you.
This app has a bit of a learning curve but the customer service is phenomenal. If there is something I can't do or have trouble with, someone at Gempages always is happy to help! Special thank you to Leo for her help recently. Highly recommend this app if you are looking to make interesting and aesthetic customizations to your web store without hiring a Shopify Expert.
Thank you for spending your time leaving your honest review. You are right, I agree totally that we should bring more instructions and guidance to our customer. Also, We're so happy to hear that our support agent ( Leo ) companied with you throughout your entire experience with GemPages.
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.
Bueno
Just what we were looking for. This app is great for making big changes to site design that would normally require a developer. It's also very easy/intuitive to use. Customer support was extremely helpful when we needed a custom change made. Highly recommend.
Support is fast, efficient and courteous. Most of all, I love the freedom of being able to design my own site the way I want. I can test and tweak to enhance the visitor experience without having to rely on a developer. Gempages is super easy and intuitive.
Not only is their app incredible, their customer service always exceeds exceptions. The page builder has tons of great features, incredibly easy to use and allows me to quickly and easily build any necessary pages from product pages, blog posts, home pages, etc. The cherry on top is their customer service. ANY issue I have run into they've been able to resolve quickly and go above and beyond to make sure my problem is solved. Highly recommended. These guys truly CARE about their customers and their software.
Our sales pages look and feel amazing! Customer support has been superb as well. Shoutout to Tina for helping us out. Cheers!
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!
Don't forget to reach us via live chat or email, if you need us we are there to help!
Cindy | GemPages Customer Success Team
Have used GemPages in building custom layouts for a couple different websites, amazing tool, super useful and easy to use. Support is great, we recently had an issue we couldn't figure out ourselves, Cindy from support managed to get someone on the case straight away, next minute it was fixed! Highly recommended.