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Phenomenal support experience!
Prompt, helpful, personable, very good at walking through solutions step by step.
Big fan!
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.
Happy Selling!
I had an outstanding experience with Liam from GemPages technical support! He was incredibly knowledgeable and resolved my website design issues quickly and efficiently. Liam's professionalism and friendly demeanor made the troubleshooting process smooth and stress-free. I couldn't have asked for better support. Highly recommend!
Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.
Amazing service and customer care on this app, gem pages one of the best app that we've use for our website
Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team
gem pages is great! it allows flexible drag and drop editing with no coding needed! and the customer support is amazing! 10/10
Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.
Really enjoying this app. I was put off initial by the paid version, but the creativity of this app has meant I am going to upgrade and use more pages now. Customer service is brilliant. I had some problems with the integration of another app, and Mona at customer services went above and beyond to help resolve them as best they could at their end. Coming up with a solution and spotting any potential problems. Fantastic!
Wow! We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!
I'll surely pass your kind words onto our support agent (Mona). Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist.
Gem Pages is an awesome way to customize the look and interface of your store. It is so easy to use, and you don't have to have any coding or design experience to make each page look great.
We love the instant message feature for support. Anytime we've had an issue, Chris and his team have been on it right away.
Would highly recommend Gem Pages!
Gem pages is such and incredible application. It gives you complete flexibility in your creative process and is equipped with everything you will need to make a top notch unique website.
Their customer service is fast and incredibly helpful. Sarah was so much help in resolving my issues. This is my first time building a website and she explained what I was doing wrong in such detail with images and video examples. GIVE HER A RAISE!
Thank you so much for leaving us a review!
It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.
I'll be sure to share these kind words with (Sarah) and the entire team. Please let us know if there's anything else we can help you with.
Absolutely amazing Customer Service. No matter who you speak to, Steve, Liam, Cindy, April and all the others, they are always lightening fast to help with any request you might have. Had several customizations done to my 30+ shops and there was not one instance where they couldn't help or found a workaround. The app itself makes it easy to build the shop you want even as a non developer. This app solved what should be a shopify native feature - in a perfect way.
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. We are thrilled that you loved your experience. Our support agents will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to have more grateful experiences in the future!
If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!
Very useful app to make your shop look different and adapt to different devices and try different landing pages. Their help support is also very good
Migrating to Gempages from Shogun was the best decision ever! Shogun was a lot more expensive, the UI was not as easy and fluid to use, and customer support took at least 24 hours to respond. Not only is Gempages more affordable and easier to use, their customer service is exceptional. We always get our questions answered within minutes with their chat option. HUGE plus!