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This app is powerful and has increased my stores conversion rate drastically. The templates make it so easy to construct a high converting page and the customer service team works 24/7 to make sure there are no problems. Special shoutout to Sylvie who is an absolute LIFE SAVER and fixed a problem I was having so fast. It's rare to find someone who cares so much and is so passionate about problem solving and being fast!! Massive respect =)
super nice and helpful customer support team!! been asking for various kind of layout arrangement and function and they reply patiently and try to achieve the outcome we looking for... love their services!! highly recommended!
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
This app has proven to be quite frustrating. The code of this builder is inaccurate and causes issues on the pages we construct. To exacerbate matters, the support and technical team seem to lack the necessary knowledge. It's disheartening that they appear to be uninformed and unhelpful.
Dear Shreeram,
I sincerely apologize for the frustration you've encountered with our app, and I appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged.
After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We understand the importance of accurate code and the impact it has on the pages you construct.
I regret any confusion caused by our initial lack of explanation. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted. Our Customer Success Manager has already been in touched with you to provide a full explanation. We hope it's clear to you about the issue.
If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority.
Best regards,
GemPages Support Team
Gem Pages interface is a user friendly webpage builder, Help Team Is Great, Thanks
Works super well! I am fascinated with the results you can achieve
I just wanted to drop a quick note to express my gratitude for the incredible support I've received. Your team is not only super friendly but also incredibly helpful. It made a significant difference in my experience.
I'm looking forward to more features being available on V7 soon. Keep up the fantastic work!
Best page builder at the market. Drag and drop system work so well and if you don't know something just contact their support service. They are extremely helpful.
I've been using GemPages for multiple months. Truly a great application. I strongly recommend it for those who want to differentiate from the competition.
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
Don't forget to reach us via live chat or email, if you need us we are there to help!
The functionality are great. And the support team is awesome. Always there to help me when I got trouble in my store. greatly recommend !
So far so good! The specialists have been very helpful, sometimes they get busy but they always respond eventually and fix all your issues for you. If it gets complicated they'll even zoom call to clear things up.