Recensies (4.238)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
8 februari 2021

Very useful app. It has some bugs but nothing terrible. The only major drawback is the customer support.
They reply late, they are going on vacation or being out of office all the time. Some of them don't know how to help you. That happened with me. I gave it another shot with another employee and they helped me just fine. The first one just said: "I am sure you can easily build your pages again" (I had a problem with my pages.

Face Theory
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
GEMCOMMERCE CO., LTD heeft geantwoord 8 februari 2021

Thank you for your feedback!

We're happy to hear that you find GemPages helpful for building your pages, but really sorry to hear that you have got a not good experience with our support agent.

I have checked the chat log session and totally agree that our agent could provide you even more effective assistance by communicating more explicitly.

Tom, and Marc will join and continue assisting you with any concerns you have. And if you need further assistance, please don't hesitate to let us know through support@gempages.help. Our team will be there to help you with our best. We would love the opportunity to bring a better experience for you.

Thank you again!

James | Customer Success Manager

22 maart 2020

I love this app but for some reason my themes be messing up every time i switch from desktop to phone and its really annoying please fix it asap

Royalty Mobile
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
30 juli 2018

The tool has a very good intuitive feel out of the gate. Very similar to some of the wordpress theme tools I have used in the past. I quickly figured out where most of the functions sit. We did run into some issues that we really couldn't figure out. The support is phenomenal. I had to wait for late to make up for the time difference but Nicholas was super helpful and very responsive. We made a great decision on this one. Any company that is willing to put in the support makes it all worth it. That is the make it or break it for me! Happy Client here!

Etchus
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
12 oktober 2018

I used this app to help me to build nice and clear product pages.
It is really helpful and the support is verry reactive ^^

Shop Sweet Home
Frankrijk
Ongeveer 2 maanden gebruiken de app
30 september 2019

J'utilise Gempages depuis des mois. Le rendu de la page est toujours un plaisir à monter grâce à cette application. Un gros travail a été fait sur la rapidité de chargement des pages et ça se sent.
L'équipe du support client est toujours très réactive, professionnelle et aimable.

Blue Confort
Frankrijk
Ongeveer 2 maanden gebruiken de app
7 december 2018

the best of shopify thank you verry much the creator are help me with all veery verry good

excellent application et les createur sont toujours la pour t'aider et reponde tres vite super

telescophone
Frankrijk
Ongeveer 2 maanden gebruiken de app
13 maart 2020

This app has been great for me so far in building out my site as well as the customer service. I received assistance from Cindy and she was incredibly helpful and quick to help me with my questions and concerns and was able to help me resolve everything I needed relatively fast, and I appreciated her willingness to ensure everything was taken care of very quickly! I've definitely had a great experience with gempages and will for sure continue to use it with future pages.

Dog Safe Training
Canada
Ongeveer 2 maanden gebruiken de app
Bewerkt 2 juni 2018

superb app, it's by far my favourite. The ability to simply create pages of high quality without hiring a web designer is by far the greatest thing a small business owner can have. There are limitless options, and the ability to optimise for different devices, like mobile, is so important in this age and this app gives you complete control and freedom.

Essential Matcha
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
21 april 2018

Gempage allowed me to develop all my product pages with a disconcerting ease. I really recommend it because its interface is much simpler and pleasant to use compared to other page creators. 5 deserved stars

Immersion Run
Frankrijk
Ongeveer 2 maanden gebruiken de app
27 augustus 2019

This app has a very cool concept and is fun when it is working but I have found it is just not worth the time and effort you put in. The customer service is great (Only Leah you should give her a raise). But sadly the only reason that I mention customer service is bc of the amount of times the app bugs up. The page when you are finish editing does not look like it does on the app, when you actually go to the website, so you have to work off that. Had a couple times where my page just wouldn't load at all. Had a section just randomly deleted that I spent hours working on. & the app is extremely slow. Defiantly not worth the money and time. Too anyone considering I would just suggest to go and buy a nice shopify theme so you won't have to waste so much time on random bugs. I wish the app the best though for the future as it would be really cool and unique if it didn't have so much problems. I seriously felt like I was dealing with an app in Beta. Sorry for the criticism but hopefully it will spark some improvements.

ALLACCESS SMART
Verenigde Staten
Ongeveer 2 maanden gebruiken de app