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Discovered today that GemPages do not support Shopify's native translation system, as the pages are hardcoded into the theme's templates. Amazing. And offering a 15% discount on Weglot does not compensate for this. We just got rid of Weglot precisely because it's very expensive, and GemPages locks us in.
Dear Julie,
We really appreciate you taking the time to provide us with your valuable feedback, and we understand your frustration when our product does not satisfy your expectations. We take all user input seriously and are working hard to make continual improvements.
In light of this, we will be developing plans to integrate as many third-party applications with GemPages as possible. In the meantime, please expect a reply from our support team for further help.
Thomas | GemPages Customer Success Team
Working on it. Having some teething problems we are working to resolve
Great Customer Care, the guide me step by step in every process and the app is well done. I suggest it
Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.
The app is already incredible. The service and support certainly make this the best app. I recommend to everyone
Absolutely amazing software and an even better support staff. Chris responds in less than 5 minutes usually and is incredibly helpful and knowledgeable when it comes to the software and shopify system in general. I have used other drag and drop page builders and this one is by far my favorite, it even generates custom css pages for each page you build allowing for advanced customization of your site's CSS (huge deal for me as I am a wordpress and raw html person). Thank you GemPages for being awesome!! Keep it up!
Gempages supporting team are awesome! Highly recommend!!!!! They help me fixed every error and issue, they are super patient and fast response!
Great and easy to use app ! Most important, the support is great !!! Have a try with the free trial, you'll see :)
The Free version lacks a lot of features, the paywall bias is significant but understandable, however even the cheapest subscription offers so much value and the tools are far better than any I've come across so far. The support may have some delays in acknowledging fast due to time zone issues, however once they begin helping they get the job done with utmost efficiency.
Thank you for sharing your feedback. We understand that the limitations of the Free version may be a concern for some users, but we are glad to hear that you have found the value and features offered in the paid subscription to be worthwhile. We apologize for any delays you may have experienced in support due to time zone differences, but we're happy to hear that our team was able to help you efficiently and get the job done.
If you have any further feedback or suggestions on how we can improve our services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product and services to better meet the needs of our users.
Amazing tool! Better than buying a template ;) So i Would recommend it to anyone who wants beautiful and smart pages
To be honest the app has a bit of a learning curve, its not as easy as dropshipping gurus make it seem. BUT THE SUPPORT TEAM HERE IS BEYOND AMAZING. Honestly they make the process so much easier. Great team tbh.
We're proud to assist with your business. Glad to hear that our support team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!