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Not impressed with this app at all. I was trying to speed up pages not slow them down. Need some serious work on this app.
As a designer, I really need to control what my shop looks like. GemPges not only offers the tools I need, they also have great product support. I was able to get help right away!
Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.
There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.
Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.
Gempages is a great page builder app that allows you to customize pretty much everything. A huge benefit is that you can learn it pretty fast as well, I needed only a few hours to figure everything out and create my first beautiful landing page. Definitely a great substitude if you don't want to use clickfunnels or something similar, more expensive.
That is a very good app, managed by a very good team. I recommend it to anyone seeking to customize their store.
If you are planning a website that is international and want it to be available in various languages ie use a translation app such as langshop, then gem pages is NOT for you. As I found out today.
I have used gem pages for months, and recently uploaded the langshop app to be able to offer my website in russian etc for our overseas clients, while the menus translate, the pages created using gem pages do not.
When I contacted the gem help, this is their response...
"It's a pity that Gempages does not compatible with this app.
Currently I have been supporting many multiple languages shop
and most of theme chose to create different shopify stores for each languages and sync each other .."
So again, shopify may offer lots of apps, but you need to really make sure that the app makers are offering software that talks to each other, so ask lots of questions, I made the assumption that there was a generic understanding with apps that worked on your shopify store that they would talk and work together, and I am now paying the price for this assumption.
I have honestly never experienced such attentive, concise and well informed service as I have from these guys. Took the business plan to revamp our store and havent looked back yet, this is a MUST HAVE app
Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!
Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.
Nathan | Customer Success Team
GemPages
Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.
Dear Leevi,
Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.
At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.
I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.
James | Customer Success Manager team
The app only shows first 50 pieces of content(blog posts etc) and does not give any option to view the rest of content/pages. When I asked for help it took two weeks to get in contact and Chris was less than professional. Told us to go use the other app SHOGUN if we don't like his services. HA! Thanks for the tip! I would never give this company my business. Doesn't understand written communication and rude!
GemPages is fantastic - it has the most intuitive user interface compared to other page builders and plenty of functionality and flexibility. The customer service is exceptional and I would recommend this to anyone looking to build their store efficiently and effectively :) Thank you!