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I’ve been using GemPages for several years now, and I’m extremely satisfied. The platform is user-friendly and allows me to create high-quality pages with ease. Whenever I have a question or need support, the team is always helpful and quick to resolve any issues—especially since they have access to my shop, making troubleshooting seamless.
The only downside for me is that I have to rebuild my designs separately for desktop, iPad, and iPhone, which can be time-consuming. It would be great if this process were more streamlined.
Overall, I highly recommend GemPages for anyone looking for a flexible and powerful page builder for Shopify!
Hello,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been using GemPages for several years and that it continues to meet your expectations. It's great to know that our team has been able to support you effectively and that the platform helps you create high-quality pages with ease.
We really appreciate your feedback about the device-specific design process. Streamlining that experience is something we’re actively exploring, and insights like yours help guide future improvements.
If there’s anything else we can do to support you further, please don’t hesitate to reach out. We’re always happy to help!
Auri
GemPages Customer Support Manager
GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages.
Good morning Sense of Touch,
Hi there, and thank you for the great feedback! We're so glad to know that GemPages has been a helpful and intuitive tool for building your landing pages. Making the design process simple and effective—without needing to code—is exactly what we aim for.
If you ever need further assistance or have any questions, feel free to reach out. We're always happy to help!
Auri
GemPages Customer Support Manager
GemPages is super easy to use and gives a lot of flexibility to design your pages exactly how you want with many templates to choose from.
Also, the customer support team is fantastic. They responded quickly, were very friendly, and took the time to understand my issue. Within a short time, they provided a solution that worked perfectly. I really appreciate their efficiency and dedication.
Hello DOUVOS CONTOUR
,
Thank you so much for the amazing feedback! We’re glad to hear that you enjoy the flexibility of GemPages and found our support team helpful and responsive. We’re always here whenever you need us!
Auri
GemPages Customer Support Manager
I used this page builder shortly after getting shopify. Hated the UI in Shopify for customising the themes and pages if I'm completely honest so GemPages was a lifesaver. I stopped using it for a while about 6 months ago because I was having some financial problems but when I've come back everything is just as easy as before with even more features and optimisations which I love so big thanks to GemPages and their team. Also the Support is KING, 24/7 there is people to help you, might take an hour or two sometimes but it's worth the wait. Honorable mentions to their support team Harry, Jamie, Liam! Very helpful and sorted my problems between the 3 of them as it was a multiday one question after the other scenario aha.
Hello ERAofAI,
Thanks a ton for your feedback! We’re glad that our team was able to assist you with such dedication.
Wishing you continued success with your conversion strategies!
If you ever need our support again, please reach out!
Auri
GemPages Customer Support Manager
I use Gempages for product pages, landing pages, my homepage and more for multiple brands/ sites I manage. I love the app, it's very easy to use and makes me look great to my bosses who are picky about how they want things to look. Customer service is always amazing, they solve every issue I have. Special shout out to Teniola, her customer service skills are wonderful, and she really went above and beyond to assist me with the affirm messaging I wanted to show up on my product pages. Affirm support was no help, but no Gempages! Teniola got it done quick and also showed me how.
Hello Leon Diamond,
We’re thrilled to hear how much you love GemPages and how it's helping you shine at work! Big thanks for the kind words—and we’ll make sure to pass your shoutout to Teniola!
Auri
GemPages Customer Support Manager
Emerald is the man. He showed up and helped me set up my shop pay-in-installments on my landing page to help give my cold traffic multiple payment alternatives.
This meant a lot for lowering the perceived cost of my product and will surely help my conversions!
He didn't stop until it was 100% complete and even helped with the most tedious stuff. He gave copy/paste codes and couldn't have made it easier.
Hello Boulder City Soap & Candle Co.,
Thank you so much for your awesome feedback! We're thrilled to hear that Emerald was able to support you all the way through with such dedication. We'll definitely share your kind words with him—it’ll mean a lot!
If you need anything else, we’re always here for you.
Auri
GemPages Customer Support Manager
GemPages is a great tool to work with – user-friendly and full of features. What I especially appreciate is the fast and clear communication. They responded quickly, thought along with me, and everything was resolved neatly. My page now works as it should and looks clean and professional.
In short: great service, pleasant collaboration, and definitely recommended.
Hello Virello,
We really appreciate your thoughtful feedback! It’s great to know that everything is working smoothly for you.
Thanks for recommending us!
Auri
GemPages Customer Support Manager
I've tried several page builder apps, but GemPages is by far the best. It takes a little time to understand how everything works, but once you go through it once, it becomes really easy to use.
I had an issue and reached out to customer support, and Roxanne helped me out. She was super friendly and provided amazing assistance. Thanks to her, I was able to solve my problem quickly.
Hello QUAVI,
Thank you for sharing your thoughtful feedback! We’re honored to hear that GemPages stands out among the page builder apps you’ve tried. It’s true that there can be a bit of a learning curve at first, so we’re glad you stuck with it and found it easy to use over time.
We’re also so happy to hear that Roxanne was able to help you out! She’s a star on our team, and your kind words will mean a lot to her. If there’s ever anything else you need, we’re just a message away.
Wishing you continued success with your store!
Auri
GemPages Customer Support Manager
GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages.
Hi Beds India,
We really appreciate your honest and detailed feedback. It’s so encouraging to know the drag-and-drop editor is making a difference for you.
And remember – we’re always available if you need assistance with anything.
Emma
GemPages Support Supervisor
GemPages makes designing and developing on Shopify so much easier. Super intuitive and flexible—perfect for anyone, even without coding skills.
The customer support is top-notch! Roxanne helped me out big time today with an issue and she was super friendly and efficient. Can’t recommend this app enough!
Hello DB Orthodontics Limited,
Thank you so much for your amazing feedback! We’re thrilled to hear that GemPages has made designing on Shopify easier and more intuitive for you—just as we intended. It’s especially great to know that Roxanne was able to assist you efficiently and leave such a positive impression. We’ll be sure to pass on your kind words to her!
If there’s ever anything else we can do to support you, please don’t hesitate to reach out. We’re always here to help!
Auri
GemPages Customer Support Manager