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Have been using Gempages for around 5 years and have not found a better option then them. Constantly evolving, very fast and good customer support!
Hello www.sipca.ro,
We truly appreciate your long-term trust in GemPages. It means a lot to hear that the platform has continued to evolve and support your store over the years.
Whenever you would like help with new ideas or improvements, our team will be happy to assist.
Auri
GemPages Customer Support Manager
Brilliant customer service! This app has been a game changer for my store. I've used it to create interesting blogpost designs. The ai element was super handy. It also shows you how to improve SEO. I have also used the theme section to help improve the design of my landing pages. There were some custom features I wanted such as a 'quick add' button which harry was able to help me with super quickly. Highly recommend!!!!!
Hello PAPER,
Thank you for sharing such detailed feedback about your experience with GemPages. It is wonderful to hear that the app has helped with your blog design and landing pages, and that Harry could assist with the custom features you needed. We will be sure to pass along your kind words to him.
Our team will always be glad to support you as you continue building and improving your store.
Cindy
GemPages Customer Support Supervisor
decidi pagar el plan y realmente no fue para nada lo que esperaba , es demasiado lento , se supone que si uno paga es para tener un mejor rendimiento en las paginas y no fue asi, la carga de la landing es demasiado lenta y por mas de que compriman las imagenes no funciona , ya es de la aplicacion
Hola NIVADI,
Lamentamos mucho que el rendimiento no haya cumplido con tus expectativas. Entendemos lo importante que es la velocidad de carga, especialmente después de haber adquirido un plan de pago.
Para poder revisar a fondo el problema con la carga de tu landing, te pedimos por favor que contactes a nuestro equipo de Atención al Cliente a través del chat en vivo. Así podremos analizar tu página directamente y brindarte una solución más precisa.
Puedes escribirnos mediante el Live Chat dentro de la aplicación y estaremos encantados de ayudarte.
Saludos cordiales,
Auri
Gerente de Atención al Cliente
GemPages
Customer support was extremely helpful! Even going out of their way to help custom code some stuff on our landing page and send over loom-video walkthroughs that solved all of our problems. Highly recommend.
Shoutout to Shival!
Hello APE BORN,
We are delighted to hear that our support team could assist with your custom code and guide you through the process with clear walkthroughs. Shival will be very happy to know his help made a difference.
If new ideas or questions come up while building your pages, our team will be ready to help.
Bella
GemPages Customer Support Supervisor
Gem Pages is an excellent tool for creating custom Shopify pages without coding. Its drag-and-drop builder is intuitive and packed with features, making it easy to design professional, high-converting pages. The templates are modern and customizable, and the app integrates smoothly with Shopify. Perfect for store owners who want flexibility and control over their site design Harry was a great help this morning!
Hello Southern Chics Marketplace,
Thank you for your thoughtful feedback. We are delighted to hear that GemPages has helped you build professional and high converting pages with ease. Harry will also be pleased to know his support made a positive difference.
Our team will always be glad to support you as you continue refining your store design.
Auri
GemPages Customer Support Manager
Been solid for us for a couple of years. Definitely the easiest way to build landing pages. Loads of options. Customer support is super quick, even on weekends. Only thing to keep in mind is making sure the UI for anything created is working across desktop, tablet and mobile designs - it's the only part that can be finicky in designing pages I've found but that's more my usage and because Gempages allows so much customisation. It would be good if changes could be made to one element on a page and transferred to all e.g. colours or font sizing but I'm being picky. Good service and reliable working pages makes it an easy recommend
Hello Lakeland Lights Company,
We truly appreciate your detailed feedback and the time you took to share your experience. It is great to hear that GemPages has been a reliable tool for your landing pages and that our support team has been helpful whenever needed. Your note about cross device design is valuable and we will be sure to pass this insight along to the team.
Whenever you want guidance while refining your layouts, our team will be happy to assist.
Cindy
GemPages Customer Support Supervisor
Best for creating custom landing pages on Shopify. Easy to use and gives a lot of flexibility in design.
The support team is extremely helpful and replies very fast whenever there is an issue. They always solve problems quickly.
We have been using GemPages for more than a year and never faced any issues.
Highly recommended....
Shoutout to Harry and ken from the Gempages team.
Hello GuitarBro,
We are glad to hear that GemPages has been helping you create flexible landing pages and that our support team has been quick to respond. Harry and Ken will certainly appreciate the shoutout.
If new ideas or questions come up while building your pages, our team will always be ready to help.
Bella
GemPages Customer Support Supervisor
Tried many page builders but using gempages from past 2 years, what stands out is the easy to use dashboard, quick and helpful Support system and the amount of features available.
Hello Athuel®,
Thank you for sharing your experience. It is wonderful to know that GemPages has stood out among other builders with its easy dashboard and helpful support. Your feedback truly motivates our team.
Should you want help exploring more features or improvements, our team will gladly assist.
Emma
GemPages Customer Support Supervisor
I almost never write reviews, but this time I genuinely felt compelled to.
Liam from the GemPages support team was nothing short of incredible. I was dealing with a frustrating issue involving a coding error and missing files, and it honestly took me quite a while to gather everything needed on my end. Throughout the entire process, Liam remained unbelievably patient, calm, and committed to solving the problem. His level of patience is honestly astronomical.
What really stood out was his resilience and dedication. Even when the situation dragged on longer than expected, he never rushed me, never lost professionalism, and never gave up on finding the solution. He stayed focused, supportive, and determined until everything was properly resolved.
Support like this is rare. Liam didn’t just “do his job” he went above and beyond, showing real problem-solving ability, technical skill, and genuine care for helping the customer.
GemPages, you truly have a special and highly skilled team member here. Liam represents the kind of support every company should strive for. I sincerely hope his effort, patience, and expertise are recognised and appreciated internally.
Hello Lyfex,
Thank you for taking the time to write such a thoughtful review. We are very pleased to hear that Liam provided patient and dedicated support while helping you resolve the issue. We will be sure to share your kind words with him.
If you ever need help with future projects or troubleshooting, our team will always be glad to support you.
Auri
GemPages Customer Support Manager
Used for years. Version 6 and now 7. Amazing software that has made us a lot of money (by being able to customize pretty much anything we want on the site).
The customer service chat -- used them three times over the years -- has been fast and helped solve things effortlessly.
Hello Magnus Knives,
We appreciate your continued support and are pleased to hear that GemPages has been useful for your business over the years. It is great to know that our chat support could help resolve issues quickly when needed.
Whenever you plan new updates for your store, our team will be here to support you.
Justin
GemPages Technical Support Leader