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Gem Pages interface is a user friendly webpage builder, Help Team Is Great, Thanks
Me parece super funcional la aplicacion, solo recomendaria mejorar un poco el tiempo de respuesta en soporte.
Pero bien porque me solucionaron el incoveniente que presentaba.
very helpful!
The people working on the chat are always so helpful and friendly - keep up the good work!
It's something very good. Help was very fast. The app is very easy to use. There are many themes to choose from.
It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy,
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.
Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.
Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.
Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.
Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.
Best regards,
GemPages Customer Support Team
su servicio de ayuda es rápida y muy eficiente!
We've experimented with many page builders, but GemPages is the winner. Their extensive library of templates and apps provides exceptional flexibility for crafting unique and customised pages. But GemPages goes beyond just templates. Their phenomenal support team offers additional customisation options, even creating custom code for us in some instances. This elevates the look and feel of our pages and saves us money by eliminating the need for extra Shopify apps. The responsiveness of the team is another major plus. They're always there to address any glitches we encounter. GemPages is a highly recommended solution for building a standout Shopify store.
Perfecto, el servicio de atención es genial muy diligentes
What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.