Avaliações (4 241)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de setembro de 2020

When I start using this app, I loved it and it as everything I need to design landing page is available. Very easy to use and customer support is superb. Wonderful app and recommends. I spent days wasted on other apps that did not meet my requirements.

goBigIdea Store
Estados Unidos
About 2 months usando a aplicação
3 de abril de 2020

I used this app to customize my shopify pages and collections. I like the features, the ease of use and the price. Unfortunately I have found that documentation on app features is very limited and the tech support takes too long to respond and then the response is not complete and requires several back and forth communications to get the answers that I need. I pay for the pro version which says it includes quick response. Since I haven't experienced this I requested information about getting a quicker response if I upgrade to the highest plan and still have not heard back.

Our Boat House
Estados Unidos
About 4 years usando a aplicação
28 de março de 2023

Mycket enkelt att använda, har gjort mitt jobb mycket lättare och otroligt bra och trevlig kund support

krigstarterkit
Suécia
About 2 months usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 29 de março de 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

29 de julho de 2020

GemPages is a Great app, I Would Recommend to anyone to make their website look Absolutely Amazing! The App is very easy to use, and the staff is Always Very Quick To Respond and Friendly

BALMTA
Austrália
About 2 months usando a aplicação
17 de setembro de 2020

Gempages helped me get a better looking website. I love your customer service, you guys are polite, responsive, patient and on top of all of that very helpful. Thank you so much for the great app!

Play Bop
Canadá
About 2 months usando a aplicação
23 de julho de 2020

Gempages customer support is great and fast response! Help me solve me issue within 10mins! Great tool to use!

ChampVibes
Singapura
About 2 months usando a aplicação
13 de abril de 2021

great app but the support is even much better! available all the time and fixed my issued quickly! I highly recommend gempages

Glowwish
Alemanha
About 2 months usando a aplicação
30 de março de 2022

Very fast after-sales response. Pretty good, hope to provide some more templates. The computer version of the adaptive cell phone is not very good, I hope it can be improved.

Checkme
China
About 2 months usando a aplicação
14 de dezembro de 2020

Such a great page builder, ton of features and super easy to use, so you can build your lander or PDP extremely well. Btw, if you ever need to reach out to their support team, just do it, they are amazing.

WarmthNest
Dinamarca
About 2 months usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 14 de dezembro de 2020

We're so happy to hear that you and your team find GemPages helpful to your business. They're amazing!
If there is anything more we can help, please do let us know. We're always there to assist whenever you need!

23 de março de 2023

I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.

Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable.

For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication.

While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.

Wicked Good Perfume
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 23 de março de 2023

Hi Cheri!

We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue.

We appreciate your feedback and thank you for your patience!

Sincerely,
GemPages Team