Avaliações (4 264)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
8 de janeiro de 2020

Amazing customer support! Extremely easy and intuitive tool! I highly recommend this app for whoever wants to build or customize its store.

The Filmmaker's Store
Estados Unidos
2 days usando a aplicação
23 de março de 2023

This is fantastic app very easy to use.
If you didn’t understand how to use it, support team tell you kindly. I really recommend this app. Awesome!

gem
Japão
2 days usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 23 de março de 2023

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

1 de junho de 2020

Great app, great service, perfect performance. Using it on 7 stores absolutely outstanding on all of them. Thanks!

CavitatUltra
Alemanha
2 days usando a aplicação
9 de março de 2023

So many options!! I just started working with the app after hearing so many positive comments from fellow shop owners. Support is incredible, and the pages are beautiful once you get past the small learning curve.

Fodeez® Frames
Estados Unidos
2 days usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 9 de março de 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

3 de julho de 2020

The app is great because it allows you to make incredible landing pages. It's easy to use and when you have questions, we answer them quickly. Thank you

Our Home Future
Espanha
2 days usando a aplicação
4 de janeiro de 2021

For me it's the best on the market. The support staff is always available and helpful. Oh... and it's very intuitive/easy to use and has the advanced features for inserting code, etc. The only reason it gets 4 stars instead of 5 is because its integration of external apps could be better...but they're working on it. Besides, no app is perfect, right?

Pyoopils - Eyewear For Students
Estados Unidos
About 2 months usando a aplicação
16 de maio de 2023

Excellent customer service! It gets expensive in the long run but it's absolutely worth it. We can't do without it now

Scubashark
Estados Unidos
2 days usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 16 de maio de 2023

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

28 de agosto de 2019

Love the app but support is not as advertised. They clam a 20min response and "instant" on the advanced plan but neither pan out. Waiting 3+ hrs just for install help across multiple domains.

DIODog
Estados Unidos
About 2 months usando a aplicação
2 de março de 2023

Au top ! Je recommande de cet app, juste au top, il y a pleins d'options inclus et le rendu est hyper pro. J'adore mon site est juste magnifique grâce à cette app. Le support est également très pro et réactif.
Seul hic d'où mon 4 étoiles, l'application ne propose pas encore de header dommage.

Smartbabycam
França
About 2 months usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 3 de março de 2023

Hi,
I am sorry to learn that header/footer section feature isn't available this time. However, I have relayed your message to the appropriate department, and we will do our best to deliver the features as soon as possible. We appreciate your patience and would be pleased to assist you in resolving this issue.

Editado a 9 de maio de 2023

Updated review. I ultimately got a refund, rightfully, because I uninstalled the application days before the billing cycle and i got billed "accidentally" as I was told. Never the less support was better.

Gold Ami
Austrália
About 2 months usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 24 de abril de 2023

Dear Gold Ami,

Thank you for your valuable feedback and we are truly sorry for the recent billing incident you encountered. Allow me to clarify the situation again.

With regards to any third-party subscriptions on Shopify, the most effective way to terminate a billing cycle is to uninstall the app so Shopify can recognize the user's desire to no longer utilize the app and cancel the next billing cycle. It is essential to point out that GemPages does not have any power concerning one's billing cycle and Shopify is solely responsible for managing all billing cycles. As said, since you are still being charged even after you have uninstalled the app, we are more than willing to process the refund for the unused billing cycle.

Please kindly follow the instructions of your support team and feel free to let us know if you have any other questions or concerns.

Thank you!

Thomas | GemPages Customer Success Team