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Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)
Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!
it sucks so much.....I used to like it but now I regret using it. Customer services used to respond very fast but now they are always offline....
the main issue with gem pages is that your live page will not look the same with the page you edited. the spacing, the size...image spending a whole day making the website look good just to find out it all looks messed up on your phone and no matter what you do, it does not change. No one is responding. So you have to turn off your ads, Frustrating. Beyond disappointing. Recommend you just stick to a paid theme. Gem pages makes your page loading speed slow too.
GUYS, this app has too many glitches. IF you don't want to waste hours of your time just to have stuff not working as the way you set it up, it is depressing.
Hi Akiral,
Thank you so much for sharing with us your thoughts on the app and services.
Firstly, I'm so sorry to hear about the incident with your online store as it has affected its normal functions.
However, I'm really happy to know that the issue has been fixed as it's involved with the incompatibility with the added code from Canva.
Regarding the time support, our management team is recruiting more team members from different locations over the world then you'll receive more timely and responsive support shortly.
If you need further assistance from us, don't hesitate to get back to us then we'll figure it out together.
All the best,
James
GemPages Customer Success Manager
Gempages have very good customer support! It allows you to customize your landing page on the way you want.
Très très déçu de l'application qui bug tout le temps et le support n'est même pas capable de régler le soucis.
Je vous conseille PageFly Builder
Hi there,
Thank you so much for sharing with us your thoughts on the app and services.
Firstly, I’m so sorry to hear about the code conflict between the current theme and GemPages.
However, I'm really glad that April has been with you to figure out the solution for the issue.
Regarding the not receiving support via email incident, I'll be working on it and make sure it won't happen in the future.
All the best,
James
GemPages Customer Success Manager
Gem Pages is awesome. Great support. Happy to have found them! Wish I would have found them before I wasted my money on a theme. Would definitely recommend to anyone choosing a page builder.
I tried several page building apps before settling on this app. One of the main reasons for choosing this app is that I am familiar with the drag and drop concept. The app is easy to use and when I have found I needed assistance the support could not be faulted
Yes I would recommend the app to a friend.
Absolutely a waste of my time working with this clown. Lot's of promises and no follow through. Chris was more concerned about getting me to post a good review for his crappy app even before he fixed my issues. Which, by the way, he never did fix. Then I saw they completely vanished from the Shopify apps only to reappear again. I deleted it because I've had enough of it. Now looking for another Page Builder app...
The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.
Hi Teedup Vegan!
Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated!
Thomas | GemPages Customer Success Manager
Awesome app, best customer support. Had many doubts but james and april helped me so so much even on Sunday. I must say they are super patient and give fast response! Highly Recommend this app.