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The user interface looks clean, user friendly and at the same time, allows to get to the nuts and bolt CSS too. Great support.
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
UPDATE: The GemPages app themself works wonderfully so far. Though, there was some frustration with the page-builder caused by problems on our side.
OLD: The drag-n-drop builder is great. But it's very intrusive, and creates HTML jam-packed with unnecessary, non-semantic tags that make styling painful! In short, suitable for prototyping, bad for production.
After leaving a positive review of 5 stars, I feel compelled to let customers know and rewrite my review after experiencing extremely negative things about this app. Overall the app does what it is supposed to do with minimal bugs. My issue was with the customer support team. I have requested multiple times for assistance regarding the design on our product page however i have been told that they are 'overloaded' with work every time i reach out to them. It has now been over two months asking them to assist with two changes to be precise and have been given empty promises every time i raise the issue, especially after mentioning how frustrating it is every time for the last 2 months. I have now hired someone to do the two implementations for me and when asked how long they took to do, he told me exactly 4 minutes. It is a real shame as i have another 6 Shopify stores that will need a page builder however after this experience i will be going for alternatives.
Great app, making our website look schmick! Only downfall I've found so far is that it takes a little while to save all the elements or publish the page but that's a small price to pay in the scheme of things when your website looks amazing!
Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. Also really appreciate your feedback about saving / publishing the pages, our development team will take neccessary steps to improve it. Thank you so much again for bring it to our attention.
Don't forget to reach us via live chat or email, if you need us we are here to help!
I have 2 stores with them. The app is very easy to use and their customer service is even easier to work with! Absolutely fantastic.
Is one of the best editor for landing page and the support is awesome because they help you in every problem you have and fast
I've tried a lot of apps but gempages is literally super easy and impressive. they have the best customer support in the world. you don't need paid themes to create classy and high convertible pages. shout out to James for helping me out even on Sunday. 5 out 5 . definitely highly recommend this.
This app is amazing! Customer service is always there to help you with anything you need. The app has great features and design aspects. I would recommend this app to everyone.
Great Service ! Fast response when encountered some problems. Happy with the app. Especially thanks to April..
We're excited to hear that you're enjoy the app. April was awesome. I will surely pass your kind words onto him/her! Thank you so much!
Great customer service and quick response. Recommended.