Avaliações (2 566)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
31 de março de 2022

Support was responsive. I had a problem with an image slider carousel causing issues with Google Page Speed's "Cumulative Layout Shift" score, and I reached out to them about it. Ultimately, I figured out a quick & dirty CSS modification that fixed the problem without them needing to make code changes to the product, but it was quite helpful just to have someone else on the other side to chat about the issue and offer to have the devs look into it further (which as it turns out I didn't need) Thanks, Tony and Kenny!

Die Hard Dice Store
Estados Unidos
Aproximadamente 3 anos usando a aplicação
29 de maio de 2022

Excellent support. Even on weekends! Staff provides very detailed replies and easy to follow video clips.

codogirl.com
Estados Unidos
Aproximadamente 3 anos usando a aplicação
27 de abril de 2022

Very useful, and the customer service is great, always there to help me out, thank you so much, recommend

UNITEK
Hong Kong, RAE da China
Aproximadamente 3 anos usando a aplicação
6 de abril de 2022

We have been using GemPages for about 3 years to create our website. The company has very fast, helpful and kind customer service. I would recommend GemPages.

Instant Chemistry
Canadá
Aproximadamente 3 anos usando a aplicação
Editado a 22 de janeiro de 2025

Stuck itself in every inch of the code to my website and not easily removed even seems to be adding more of itself after uninstalling, and the landing page doesn't even work correctly. Has slowed down my website significantly!

Love Light Minnesota
Estados Unidos
8 meses usando a aplicação
Editado a 22 de abril de 2021

I cannot rate the team highly enough! just had an issue that prevented me from updating new data , the gempages team not only responded super fast but they fixed the issue as well! Awesome customer service, and from a different continent and time zone. Thankyou :)

Basketcase Gourmet
Austrália
Aproximadamente 3 anos usando a aplicação
12 de abril de 2022

I think it's very useful. We can build any kind of page we want. If you dont know what to build, there are some templates for you to use. And the customer support team is always responsive and helpful. Recommended!

YoungSpeeds
Estados Unidos
Aproximadamente 3 anos usando a aplicação
21 de maio de 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 21 de maio de 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

28 de julho de 2022

Been using the Gempages builder for years now and love it! Support team is always quick to respond and can usually solve any issues within a couple minutes. Highly recommend.

Furry Mates Co
Austrália
Quase 3 anos usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 1 de agosto de 2022

Wow! We really appreciate you being a loyal customer and helping to share the word about us. Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!

Nathan | GemPages Customer Success Team

15 de janeiro de 2021

We've been using this app at least 2 years. First, SUPERB customer service - fast and friendly. We use this to augment the site with landing pages incorporated into the main nav. It's easy, but runs best if you are detail-oriented to check your settings (ANY pages on Shopify with heavy images or fancy animations will load your page and reduce speed). So work smart, and the app works even better for you. WAY better than coding your own pages natively in Shopify. There's good looking options here for templates and build-your-own. EXCELLENT options to change what features show on what devices - i.e. you can have video background show on desktop, with an option to turn that off for mobile and show an alternative on mobile. This is excellent for speed and user experience optimization. Their features have improved over time with more and more control. I will say since I have coding experience that goes back decades, I find that coding experience helps to keep the pages optimized and consistent between devices. And coders will always "get it" with advanced options. You do NOT need coding experience to use this. I'm just saying it's an advantage with all things digital. If a page is created for our site that is not made by me, I will always go in and "clean" it up, since not all drag and drop features appear consistently the best for their devices. This is not a bad thing at all — if anything, it shows the power you have to control how your pages look across all devices. This is a GOOD thing. I'm just giving a tip to pay attention to that when using these templates. Overall excellent app. On my wishlist that I keep begging them for: PLEASE let us create a META image per page, if that is ever possible. Know that GEM pages will pull your Shopify main META image when sharing the link. That is frustrating, so I'm happy to hear about a workaround. But if that's the only bad thing, I'll take it!

Athena Gaia
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por GEMCOMMERCE CO., LTD 15 de janeiro de 2021

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Also, I totally agree with your suggestions & recommendations, they are amazing. I'll surely pass all of them to our Development team, they will help us to see how we can have it as soonest as they can.

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much & Have a great weekend, my friend