Recensioni (73)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 81% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
2 febbraio 2017

Needed to geo direct Canadians to the .ca from the .com, but was having a lot of trouble. Contact Geolocation and they solved the problem over night, and it's working perfectly! Really great customer service!

Kaianaturals
Canada
30 giorni di utilizzo dell’app
26 giugno 2019

L'application Geolocation Redirect est simple est facile d'utilisation. Le support client est rapide et excellent !

LP Aventure Inc
Canada
29 giorni di utilizzo dell’app
18 maggio 2018

I really like the app, easy to use and works very well! I suggest it for redirection need

Polysleep Canada
Canada
26 giorni di utilizzo dell’app
25 novembre 2021

YOUR APP JUST CRASHED OUR WHOLE WEBSITE HOURS BEFORE BLACK FRIDAY! And we can't even remove it!!! DO NOT SUGGEST!!!

CARBO Electric Bike
Canada
Circa un anno di utilizzo dell’app
Mod Media ha risposto 30 novembre 2021

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.

6 dicembre 2016

The app works perfectly and their customer service was beyond impressive. I had a technical issue and they worked tirelessly on their backend to make sure it was resolved. Really wonderful people to work with. Thank you, Mod Media!

Mindful Necessities
Canada
21 giorni di utilizzo dell’app
24 giugno 2020

The app is fantastic! I recently installed it on 2 websites and contacted the support team to troubleshoot one site. They contacted me right away and resolved my issue within minutes! Perfect for setting up redirects based on geolocation

ELSupplies
Canada
14 giorni di utilizzo dell’app
7 aprile 2020

I uninstalled because we are planning a transition but now on every page it shows - Liquid error: Could not find asset snippets/geolocationredirect_snippet.liquid - Can't find a way to get rid of it.

HarrowandGreen
Stati Uniti
10 mesi di utilizzo dell’app
Mod Media ha risposto 8 aprile 2020

Hi, thanks for the review. We have sent a collaboration invite to your store to fix any issues you have. Please email us if you ever have any issues in future and we will fix them up as quickly as possible.

Data modifica: 15 maggio 2019

APRIL 15 2019: Noticed my website loading extremely slowly suddenly. Not just a bit slow, but 70 seconds to load type of slow. I looked into the waterfall for what was causing it to load so slowly. Geolocation Redirect app was taking 60 seconds to load, slowing the whole site down. We have used it for a few months without issue, but this is a huge impact that is going to cost us a lot. Going to delete it now.

EDIT: May 13 2019: I figured if the team at modapps said they identified and fixed the issue and that it would not happen again, it was worth me keeping the app. I have just noticed it again, this time 89 seconds to load my website. I have deleted the app for good now. I also had to delete the geolocation snippet from theme.liquid to fully remove it as the site was loading slow even after deleting the app due to remaining code on the site. Back to loading at normal speed now. Given this has slowed our website to a crawl 2 times in about a month (these are just the times I've noticed... may have occurred more times when I'm not working on the site and ready to notice), it's too risky to have installed. It's cost us sales no doubt.

EDIT: May 15 2019: It is clear that their support team really cares about the app and making sure that it is running smoothly, without issues. They have been good at replying to my support emails and so I am confident they treat these incidents seriously. I would be inclined to remove my review entirely but I don't think that would be fair to people who are considering this for the first time. So I will keep it here. I have only seen the issue occur 2x, and both times the support team replied, acknowledged and fixed.

Joolca Australia
Australia
9 mesi di utilizzo dell’app
Mod Media ha risposto 15 aprile 2019

Hi Joolca, we experienced a brief technical issue which we resolved as quickly as possible and made sure it cant happen again. Everything should be running smoothly now.

13 gennaio 2017

www.puddlegear.com

I judge these things on how well they work and how the help is when I need support. I haven't had much time to see how the app works yet. But I can tell you that ModMedia provided excellent support when I discovered that I had incorrectly set up the app. They even identified another issue on my site that was not helping function. Im giving five stars today and I may update when I have a better feel on how the redirect works.

Thanks for your help ModMedia.

Puddlegearltd
Canada
8 giorni di utilizzo dell’app
26 novembre 2021

OUR WEBSITE JUST CRASHED ON BLACK FRIDAY BECAUSE OF THIS APP. Similar experience to the review below. Can someone help ASAP?

E-Optician
RAS di Hong Kong
2 mesi di utilizzo dell’app
Mod Media ha risposto 30 novembre 2021

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.