Geolocation

App shows "Error" message, it is impossible to use it. It would have been great, that's disappointing

I used this app and CANT DELETE IT. I found a better one but this one is still active on my theme after i deleted it. it still controls my website. i dont understand

app is not working

It can only show EUR as a currency. Which i do not understand why even make a currency auto switcher when the only currency is EUR. Asking a shopify support guy and they dont know why it is that also and he will forward it to technical support.

But we know that there are 1 people working on the app and there are 0 support within the app. This is the CON of Shopify making their own apps. As they make it, then upload it to app store and then just leave and there are no support. The support link just go directily to the app site, where the only suopport you can get is to leave a review and wait for answer. Great

its not working at all for my website sadly i have checked and it doesnt work which is anoying as we wantto go international

This is app is useless, slow down websites, doesn't help conversion rate, have a hard time to close it. Messup the whole funnel process big time. DO NOT INSTALL THIS CRAP!!!

Bonjour,S'il vous plais Shopify arrêtez de m'envoyer des APP qui ne fonctionne pas et qui me font perdre une temps précieux à chercher à les faire fonctionner en vain sans succès !! soyez sérieux Merci Cordialement

Hello, Please Shopify stop sending me APPs that don't work and that waste my precious time trying to make them work in vain without success !! be serious Thanks Regards

I have been working with Shopify for several years and with several shops. I hate to leave this bad review but I noticed that the support people do not want to clarify on how this Geolocation app works. They do not answer with a straight forward answer but they try to avoid giving a clear answer and instead give a polite cryptic answer which can mean anything. They say it 'recommends' the currency and the language for visitors of my site. But they are not willing to say if the geolocation app also actually translates into these chosen languages or not and if one needs a third party app for this or not and which one? They also do not have a step by step manual or tutorial on 1 page, explaining how to install all the languages, if this is needed. Plus the apps Transcy, Langify and T Lab also do not have these tutorials and are not willing to explain ( or hide behind the fact they cannot say ) how the Shopify geolocation app works. Since a year or so I am very much disappointed working with Shopify. One does not get a dedicated support person. They change with every email one writes. Which is very upsetting. It is like going to your favorite café or pub and the waiters change every day. No loyalty, no trust. I now run four shops with Shopify and ever since I purchased gift cards a few months ago from Shopify Plus, it went wrong. Very disappointed... They seem not to care anymore.

I wish I had written a more positive review...
I just want the plugin to redirect the user to the appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works).
After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything...

Edit following your reply:
For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.

Not customizable. Didn't work properly for me (and I didn't know I was losing potential customers because it wouldn't convert in their local currencies like expected), I had to chat with Shopify Support for 2 days as they were trying to guess what the issue was. At the end, I was told that it was probably because my store theme was not from the default ones of Shopify, and it wouldn't work with it. Really disappointed to be honest. Lost a lot of time for nothing.