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Did not work, tried with VPN and prices stayed the same. I don't want a full size uncustomizable ugly pop up, and I want to be able to add selector to header. Customers shouldn't have to scroll to bottom to change currency. Not good enough.
Worked ok for years, just suddenly stopped. Big problems with my international retailers now. In the Geolocation preview all seems well, but it's not.
Hi, can you provide us some details about what is not working so we can assist with this? The Shopify support team can help with whatever is going wrong!
As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do
Hi there, this is because you have not set up your Markets to sell in local currencies. You can do this by going to Settings --> Markets --> International, and turning on local currencies under "Products and Pricing."
It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.
Deux remarques pertinentes
Le bouton de pop ne fonctionne .
Le texte est en Français pour différentes Langes
The application does not work correctly. It does not change the language according to the country in which the user is located. Also, it does not change the language of the store, always the default language works.
UPD: That's not what I'm talking about. My site is already translated into the right languages with the application you are talking about. The Geolocation app is supposed to detect geolocation and switch the store to the language according to the settings. But it doesn't.
Sorry for any confusion. This app does not translate your store into different languages. For that you should look at using Translate and Adapt: https://apps.shopify.com/translate-and-adapt
I just downloaded the app but I can’t add any languages, and preview button doesn’t even work! Any help ?
Hi there, for the app to offer different languages to select from, you will need to ensure you have published those languages in your Shopify admin settings first (Settings --> Languages). Please don't hesitate to reach out to the Shopify support team to get you started!
This app doesn’t make sense in the way it functions, which is unfortunate as we like the looks of it. We had hoped to find an app that could help us redirect visitors from our .com store to our local versions when applicable. The problem though is that the popup shows up regardless of if the customers visit the main URL or the local URL directly! Example A: Swedish customer visits our .com (English language) store. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL). This makes sense and is good for when a potential customer for instance clicks the link to our .com store in our Instagram bio. Example B: Swedish customer clicks our Swedish Facebook ad where we use our Swedish store (.com/sv URL) as landing page. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL), which is the same URL as the customer is already visiting! This is an unnecessary step that fills no other function than to bother the potential customer with a popup banner and then reload the same URL if they agree to “switch” to Swedish. How the app behaves in Example B doesn’t make any sense! It’s like if Amazon.com would show a popup for all American visitors and recommend them to switch to English language!
Hi there, Geolocation should only ever make a recommendation when the language or location is different to what the customer is visiting. If your Swedish customers are landing on audeor.com/sv, a recommendation will still pop up prompting them to switch to Swedish Krona, as your site's default is Euros. If your customers are viewing in Krona and Swedish language, and still getting a recommendation, please reach out to us and we will fix this for you!
It keeps on malfunctioning- and not working! the window isnt appearing to anyone and the prices keep fluctuating between markets which is a MASSIVE problem
Hi there, could you please reach out to us on the support team so we can diagnose what is happening for you here and fix the issue?
Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top...
So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.