Geolocation , 389 avis

Note globale
2,9
Nombre d’avis par note
  • 26 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 12 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 43 % des avis sont des avis à 1 étoiles
17 mai 2022

stay away from shopify's thing and their apps!!!!!!!!!!!!!! 1. they sell themes incompatible with their native features (those themes selling in official theme store) and the support reject to do ANY kinds of follow-up; 2. this geolocation app has a lot of flaws - it doesn't detect customer's location and did not save customer's preference. Now I am hoping there is a better competitor to Shopify. *Crying*

Dr. Fit Global 健康瘦 減肥瘦身專門店
R.A.S. chinoise de Hong Kong
11 mois d’utilisation de l’application
Modifié le 13 février 2023

The app was installed automatically while I was looking at the market section on Shopify. The app lacks everything, is not smooth to adapt, and doesn't work every time. This needs a lot of improvement even to be released to merchants. The idea is great but the application is bad. The ideal scenario is to make something smooth without pop-ups and everything so it redirects each customer to their own country/currency if we select that to happen.

Update- The thing related to what you have shared is that the app doesn't really direct people to their own country-language-currency. It works some times and some times doesn't.

Recommendations:

1. Have a video that showcases how to set up-make it work. The guide Shopify offer is not very clear. We don't know if languages will be translated automatically, same for currencies.
2. If not, should we translate every word for each language? Every time?
3. The app doesn't match or sync with the theme's aesthetics. For example, our theme uses a currency selector, the app just adds another one instead of syncing them together.

The idea scenario is to have an app that we just can customize, and just translates everything in terms of currency, and languages to each country and works 100% of the time so we can be sure it's working properly. I don't believe the popup at the beginning is a good idea, either this is to be shown at the footer or be done automatically.

Yūjin Clothing
États-Unis
10 mois d’utilisation de l’application
Shopify a répondu 9 février 2023

Hi there, you can already automatically show the right country to your customers: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection

If you would like to share with us what exactly was not working about the app we would be happy to take a look.

23 mars 2022

Did not work, tried with VPN and prices stayed the same. I don't want a full size uncustomizable ugly pop up, and I want to be able to add selector to header. Customers shouldn't have to scroll to bottom to change currency. Not good enough.

Salty Minx
Nouvelle-Zélande
10 mois d’utilisation de l’application
24 avril 2021

Worked ok for years, just suddenly stopped. Big problems with my international retailers now. In the Geolocation preview all seems well, but it's not.

NLXL Official
Pays-Bas
10 mois d’utilisation de l’application
Shopify a répondu 26 avril 2021

Hi, can you provide us some details about what is not working so we can assist with this? The Shopify support team can help with whatever is going wrong!

Modifié le 27 avril 2021

Ok seems I was a tad hasty in my review of this application earlier!!! Next time I will follow directions and set it up correctly BEFORE reviewing... It is a good thing I am not being reviewed.. This app is pretty impressive if I am being honest.

Black Cock Toys
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 27 avril 2021

We're glad to hear things worked out! Reach out any time if you need help. All the best!

12 février 2023

As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do

Black Wagon Kids
États-Unis
9 mois d’utilisation de l’application
Shopify a répondu 13 février 2023

Hi there, this is because you have not set up your Markets to sell in local currencies. You can do this by going to Settings --> Markets --> International, and turning on local currencies under "Products and Pricing."

9 septembre 2022

It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.

Roble.Store
Espagne
9 mois d’utilisation de l’application
9 juin 2022

Deux remarques pertinentes
Le bouton de pop ne fonctionne .
Le texte est en Français pour différentes Langes

Trop Stylé Go 🎀 𝓑𝓲𝓮𝓷𝓿𝓮𝓷𝓾𝓮 🎀
France
9 mois d’utilisation de l’application
13 mars 2023

I use your app on my website https://oliveoil.green/ and am completely satisfied with both the product and support. Everything works great, thanks!

OLIVEOIL.GREEN
Slovénie
Environ 2 ans d’utilisation de l’application
Modifié le 8 juillet 2021

I do not understand why people are bombarding this app with bad reviews, the app is simple, free, clean, and does exactly what it says, maybe if it was a paid app the reviews would have been different. I cannot believe the number of ugly comments I read, seriously you people need to learn to appreciate what this platform is providing all of us. Thank you Shopify for this seamless smooth app. even if you have a bad review, say it with respect.

NEAT BEAUTY® LTD
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Shopify a répondu 20 juillet 2021

Thanks for sharing your experience with us - we sincerely appreciate it and are so glad to hear!