Geolocation , 390 avis
Affiner
-
Par note
This app doesn’t make sense in the way it functions, which is unfortunate as we like the looks of it. We had hoped to find an app that could help us redirect visitors from our .com store to our local versions when applicable. The problem though is that the popup shows up regardless of if the customers visit the main URL or the local URL directly! Example A: Swedish customer visits our .com (English language) store. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL). This makes sense and is good for when a potential customer for instance clicks the link to our .com store in our Instagram bio. Example B: Swedish customer clicks our Swedish Facebook ad where we use our Swedish store (.com/sv URL) as landing page. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL), which is the same URL as the customer is already visiting! This is an unnecessary step that fills no other function than to bother the potential customer with a popup banner and then reload the same URL if they agree to “switch” to Swedish. How the app behaves in Example B doesn’t make any sense! It’s like if Amazon.com would show a popup for all American visitors and recommend them to switch to English language!
Hi there, Geolocation should only ever make a recommendation when the language or location is different to what the customer is visiting. If your Swedish customers are landing on audeor.com/sv, a recommendation will still pop up prompting them to switch to Swedish Krona, as your site's default is Euros. If your customers are viewing in Krona and Swedish language, and still getting a recommendation, please reach out to us and we will fix this for you!
Overall, the app is good, but the first thing I noticed is that the loading times have slowed down. For me, that's where most of the deductions come from.
The other thing that is not user-friendly at all is that the selection menu appears at the very bottom of the store page. On the one hand, not every user notices this and on the other hand, it is not adjustable, except for the position left, center or right. I would welcome it very much if there would be more setting options. For testing the app is OK, but I will not use the app currently, as long as certain changes and performance optimizations have not been made.
Great app but please let us customise the text.
Why do you have it fixed. Text size and font please. Remove the !important in the CSS code.
Add function in the app where we can select:
- font-family
- font-size
Thank you
Hey Kupora,
Thanks for your feedback. We will explore how we can give merchants more control over the copy and the styling of the recommendation bar.
- Geolocation team
The application could also have the option to automatically show the language for the selected country without any popup.
Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top...
So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.
It's fine but it doesn't look so nice in the button of the site. It could be better integrated. Also i you have imessage businnes you can hit the button :-(
Hi M-KAE,
Thanks for your feedback. We continue to work on how the app can be better integrated. You can try using the popup layout for the recommendation to avoid conflict with the iMessage button.
Let us know if we can help with any other questions.
- Geolocation team
It shows in the example but doesn't appear when I preview site. I tried searching up but nothing comes up
Hi there, if you are based in the same country/region as your store's default, then no recommendation will appear. e.g. if your store is shop.com based in the United States, when a visitor from the US lands on your store they won't get a pop up, since they are already browsing the US site. Only customers in different countries/regions will see the pop up. You can preview it within the app itself.
The app used to automatically convert pricing to the correct currency based on geo-location (IP), but this has stopped working for some reason?? At least inform us if you change this functionality...
Hi there, the Geolocation app hasn't ever changed currency automatically, it recommends that buyers switch into their local pricing/language. We would also suggest not changing currency based on IP as this can be frowned upon by Google. We would instead recommend automatic redirection with international domains to automatically show your buyers the right currency: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
The app is not bad. However I would really like to have the option to position the selector on the header instead of the footer. Another thing that would be very nice to have is the automatic switch of currency according to the location of the customer instead of giving recommendation to change it. Would be great of those changes could be implied!
Hey Gain the Sleep,
We do not add the selector in the header as it gets hidden on mobile which most visitors use. If you use the top bar or modal layout, most buyers will be able to easily switch currency.
Automatically changing the currency based on the IP address of the buyer can lead to SEO issues. We follow the best practices set by Google by giving buyers a clear choice to buy in local currency.
If you have any other queries, we would love to answer those.
- Geolocation team
Very bad. Does not match the look of my store and if I don't activate the pop up recommendations (which is blunt and ugly) the geolocation function does not even work at all it instead directs all customers to Andorra! Looking for an alternative as quickly as I can to get out of this mess..
Hi there, if you're not using Geolocation's recommendations, it will not automatically redirect your customers anywhere. If you want to redirect your customers to the right country automatically, you should use automatic redirection instead: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains