Geolocation , 393 avis
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This app doesn’t make sense in the way it functions, which is unfortunate as we like the looks of it. We had hoped to find an app that could help us redirect visitors from our .com store to our local versions when applicable. The problem though is that the popup shows up regardless of if the customers visit the main URL or the local URL directly! Example A: Swedish customer visits our .com (English language) store. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL). This makes sense and is good for when a potential customer for instance clicks the link to our .com store in our Instagram bio. Example B: Swedish customer clicks our Swedish Facebook ad where we use our Swedish store (.com/sv URL) as landing page. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL), which is the same URL as the customer is already visiting! This is an unnecessary step that fills no other function than to bother the potential customer with a popup banner and then reload the same URL if they agree to “switch” to Swedish. How the app behaves in Example B doesn’t make any sense! It’s like if Amazon.com would show a popup for all American visitors and recommend them to switch to English language!
Hi there, Geolocation should only ever make a recommendation when the language or location is different to what the customer is visiting. If your Swedish customers are landing on audeor.com/sv, a recommendation will still pop up prompting them to switch to Swedish Krona, as your site's default is Euros. If your customers are viewing in Krona and Swedish language, and still getting a recommendation, please reach out to us and we will fix this for you!
It keeps on malfunctioning- and not working! the window isnt appearing to anyone and the prices keep fluctuating between markets which is a MASSIVE problem
Hi there, could you please reach out to us on the support team so we can diagnose what is happening for you here and fix the issue?
Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top...
So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.
It shows in the example but doesn't appear when I preview site. I tried searching up but nothing comes up
Hi there, if you are based in the same country/region as your store's default, then no recommendation will appear. e.g. if your store is shop.com based in the United States, when a visitor from the US lands on your store they won't get a pop up, since they are already browsing the US site. Only customers in different countries/regions will see the pop up. You can preview it within the app itself.
Worthless! Received an order, stated I would be paid when shipped. After shipping the order, nope, no money, no product back and no help with their tech support. They only state that it takes time to get money, about 5 days. It has now been 13 days and no money.
Pop plugin used to show up however it suddenly just stopped. Not showing the language and country pop up at all, still waiting for Shopify to solve this issue.
The app used to automatically convert pricing to the correct currency based on geo-location (IP), but this has stopped working for some reason?? At least inform us if you change this functionality...
Hi there, the Geolocation app hasn't ever changed currency automatically, it recommends that buyers switch into their local pricing/language. We would also suggest not changing currency based on IP as this can be frowned upon by Google. We would instead recommend automatic redirection with international domains to automatically show your buyers the right currency: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
Very bad. Does not match the look of my store and if I don't activate the pop up recommendations (which is blunt and ugly) the geolocation function does not even work at all it instead directs all customers to Andorra! Looking for an alternative as quickly as I can to get out of this mess..
Hi there, if you're not using Geolocation's recommendations, it will not automatically redirect your customers anywhere. If you want to redirect your customers to the right country automatically, you should use automatic redirection instead: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
big disappointment. to change the language. the bar is down bottom on the footer. correct placement is on the header not footer...
no funciona