Geolocation , 391 avis
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Traffic went from 140-200 people shopping per day down to 20 people and the 20 people were sales canvasing into the business from countries such as India, UAE etc. I need to the coding any thing to do with this app taken out of my theme due to this causing 50-70K sale decrease.
i still cant change my shop price and geolocation i have tried and tried still not working.
Hi there - this app is for shops using Shopify Payments with multi currency. Sorry for any confusion this has caused.
When switching between countries app pop up error message.
I've uninstalled this app as I don't believe its giving me any added benefit to my store. The only I can find that it does is slow down the loading of the theme I use. Poor for an app that is supposed to be build in house & enhance a customer experience not hinder it.
Hi there, sorry that you have had this experience. The Geolocation app does not add any code to your theme, so site performance should be unaffected. We would be happy to help you with the issues you were facing if you'd like to reach out to our support team.
Doesn't Work whiteout Shopify Payments
Absolutely useless. A disgrace to put something like that on the market.
This app is not compatible with any app that allows customization with add-on options. I have had customers place orders and get add-ons for free! This is because it auto detects the wrong location for Safari and Apple users and the add-ons are in US dollars only. It even switches my currency to Nigerian dollars when I view my own site, although I am in the US, and when I correct it to US at the top using the currency selector that came with my theme it automatically switches back to Nigeria without prompting. I am sure this is why I have lost so many sales and am just catching it now. Proceed with caution when installing this app!
Não consigo acesso a esse app
The conversion rates shown on the shop front are totally off.
When customers want to see the prices in their own currency they will be most likely surprised to have to pay more at the checkout (because PayPal does convert correctly) than what the shop shows - because the conversion rates do not reflect the daily conversion rate fluctuation.
This means that the shop will experience an increase in abandoned shopping carts or customers start complaining about not matching prices shown on the website and taken off their accounts.
Being a Shopify native app I would have expected a perfectly working app especially when it is installed/recommended during installation when setting up a new shop.
Very disappointed.
Hi there, the Geolocation app does not do anything with conversion rates. It sounds as though there is something else going on with your store, separate to the app - please reach out to us so we can help diagnose the issue and fix this for you.
Randomly stopped working and we lost $10k a day in sales to Australia. There is no tech support at all except a useless chat bot. Do not use this app.