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Please fix this app Shopify. Most people just click the X in the upper right corner when presented with this, and then the location isn't set. And no one will notice the selector in the footer. It needs to be a floating dropdown that's always visible. Please make an option where the location is set automatically based on the geolocation detection, so that it works without forcing a pop-up on the user at all. Also, in the popup, The "Shop now" button people have to click to contine is obviously off-putting, it should say just "Continue" or "See prices for " or something. Everyone just clicks the X (verified by reviewing visits through hotjar)
Universal
Suddenly installed and then uninstalled?? good reminder to always backup your theme.
I just added the app but it's showing different store name on the popup how do i change it?? There is no option of editing the Text that my customer is seeing.
suddenly it's installed on our store though none of our staff installed it. So, we removed it from our store as our store focused on the US customer only. We don't need such an app that will slow down the performance (not to mention the bad rating from others about this app)
What kind of app installs by itself? Not to mention there are no notifications. Making a huge funnel change like this from Shopify without our business knowing is a big no-no. Uninstalled and you get a 1-star for this
United States is for some reason GBP and currencies dont auto convert so I do not deem this app effective.
Hi there, thanks for your review. This is because your United States Market only has GBP enabled.
If you go to Settings --> Markets --> United States, you will see that you can control the currency for your US buyers (and buyers for all other markets) through there. Once you have done so, Geolocation will recommend the right country and currency for all your buyers.
Also, you can automatically show buyers the right country with domain redirection: https://help.shopify.com/en/manual/markets/international-domains/directing-customers
I cannot see the language selector again after the first time. My default language is traditional Chinese (hong kong) in my browser. I'm using iPhone for viewing.
We are forced to use this app if we want to change prices for other countries, and the only way price actually shows correctly to the customer is if we add an ugly, uneditable pop-up to our store for all traffic (even if the new market is just 5% of our traffic) Please allow us to enable/disable the pop-up by country. Or just default to the correct prices if you know where the IP is located. Such a poorly developed app
Hi there, thanks for your feedback. This app is just one of many options you can use to show your customers the correct currency! There are many other options here and we definitely don't intend to force you to use this app: https://apps.shopify.com/collections/works-with-shopify-markets
Changing currency based on IP address goes against Google's guidelines and can cause SEO problems for your store, which is why we do not do this. If you want to show your customers the correct currency automatically, you can have different subfolders for each country and redirect your customers to the right subfolder automatically: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
I hope this helps!
This app is malfunctioning. When I first downloaded it, I could see the view as how my customers would. Then after going to my site it only would show at the bottom, even though I selected for it to be at the top. Contacted Support and the rep. escalated it. She then said it was now working and that I should uninstall and re-install. I did that but the it does not even show at all. So weird and frustrating as this affects potential International Sales/