Recensies (394)

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17 mei 2022

stay away from shopify's thing and their apps!!!!!!!!!!!!!! 1. they sell themes incompatible with their native features (those themes selling in official theme store) and the support reject to do ANY kinds of follow-up; 2. this geolocation app has a lot of flaws - it doesn't detect customer's location and did not save customer's preference. Now I am hoping there is a better competitor to Shopify. *Crying*

Dr. Fit Global 健康瘦 減肥瘦身專門店
Hongkong SAR van China
11 maanden gebruiken de app
Bewerkt 13 februari 2023

The app was installed automatically while I was looking at the market section on Shopify. The app lacks everything, is not smooth to adapt, and doesn't work every time. This needs a lot of improvement even to be released to merchants. The idea is great but the application is bad. The ideal scenario is to make something smooth without pop-ups and everything so it redirects each customer to their own country/currency if we select that to happen.

Update- The thing related to what you have shared is that the app doesn't really direct people to their own country-language-currency. It works some times and some times doesn't.

Recommendations:

1. Have a video that showcases how to set up-make it work. The guide Shopify offer is not very clear. We don't know if languages will be translated automatically, same for currencies.
2. If not, should we translate every word for each language? Every time?
3. The app doesn't match or sync with the theme's aesthetics. For example, our theme uses a currency selector, the app just adds another one instead of syncing them together.

The idea scenario is to have an app that we just can customize, and just translates everything in terms of currency, and languages to each country and works 100% of the time so we can be sure it's working properly. I don't believe the popup at the beginning is a good idea, either this is to be shown at the footer or be done automatically.

Yūjin Clothing
Verenigde Staten
10 maanden gebruiken de app
Shopify heeft geantwoord 9 februari 2023

Hi there, you can already automatically show the right country to your customers: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection

If you would like to share with us what exactly was not working about the app we would be happy to take a look.

23 maart 2022

Did not work, tried with VPN and prices stayed the same. I don't want a full size uncustomizable ugly pop up, and I want to be able to add selector to header. Customers shouldn't have to scroll to bottom to change currency. Not good enough.

Salty Minx
Nieuw-Zeeland
10 maanden gebruiken de app
24 april 2021

Worked ok for years, just suddenly stopped. Big problems with my international retailers now. In the Geolocation preview all seems well, but it's not.

NLXL Official
Nederland
10 maanden gebruiken de app
Shopify heeft geantwoord 26 april 2021

Hi, can you provide us some details about what is not working so we can assist with this? The Shopify support team can help with whatever is going wrong!

12 februari 2023

As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do

Black Wagon Kids
Verenigde Staten
9 maanden gebruiken de app
Shopify heeft geantwoord 13 februari 2023

Hi there, this is because you have not set up your Markets to sell in local currencies. You can do this by going to Settings --> Markets --> International, and turning on local currencies under "Products and Pricing."

9 september 2022

It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.

Roble.Store
Spanje
9 maanden gebruiken de app
9 juni 2022

Deux remarques pertinentes
Le bouton de pop ne fonctionne .
Le texte est en Français pour différentes Langes

Trop Stylé Go 🎀 𝓑𝓲𝓮𝓷𝓿𝓮𝓷𝓾𝓮 🎀
Frankrijk
9 maanden gebruiken de app
Bewerkt 7 juni 2023

The application does not work correctly. It does not change the language according to the country in which the user is located. Also, it does not change the language of the store, always the default language works.

UPD: That's not what I'm talking about. My site is already translated into the right languages with the application you are talking about. The Geolocation app is supposed to detect geolocation and switch the store to the language according to the settings. But it doesn't.

Nomad Chic
Portugal
8 maanden gebruiken de app
Shopify heeft geantwoord 7 juni 2023

Sorry for any confusion. This app does not translate your store into different languages. For that you should look at using Translate and Adapt: https://apps.shopify.com/translate-and-adapt

7 maart 2021

I just downloaded the app but I can’t add any languages, and preview button doesn’t even work! Any help ?

SosMe Boutique
Verenigd Koninkrijk
7 maanden gebruiken de app
Shopify heeft geantwoord 8 maart 2021

Hi there, for the app to offer different languages to select from, you will need to ensure you have published those languages in your Shopify admin settings first (Settings --> Languages). Please don't hesitate to reach out to the Shopify support team to get you started!

11 februari 2022

This app doesn’t make sense in the way it functions, which is unfortunate as we like the looks of it. We had hoped to find an app that could help us redirect visitors from our .com store to our local versions when applicable. The problem though is that the popup shows up regardless of if the customers visit the main URL or the local URL directly! Example A: Swedish customer visits our .com (English language) store. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL). This makes sense and is good for when a potential customer for instance clicks the link to our .com store in our Instagram bio. Example B: Swedish customer clicks our Swedish Facebook ad where we use our Swedish store (.com/sv URL) as landing page. The popup shows up and suggests him to switch to our Swedish language version (.com/sv URL), which is the same URL as the customer is already visiting! This is an unnecessary step that fills no other function than to bother the potential customer with a popup banner and then reload the same URL if they agree to “switch” to Swedish. How the app behaves in Example B doesn’t make any sense! It’s like if Amazon.com would show a popup for all American visitors and recommend them to switch to English language!

Audeor
Zweden
7 maanden gebruiken de app
Shopify heeft geantwoord 11 februari 2022

Hi there, Geolocation should only ever make a recommendation when the language or location is different to what the customer is visiting. If your Swedish customers are landing on audeor.com/sv, a recommendation will still pop up prompting them to switch to Swedish Krona, as your site's default is Euros. If your customers are viewing in Krona and Swedish language, and still getting a recommendation, please reach out to us and we will fix this for you!