Recensies (394)

Algemene beoordeling
2,9
Cijfers per recensieniveau
  • 27% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 12% recensies zijn 3 sterren
  • 11% recensies zijn 2 sterren
  • 43% recensies zijn 1 sterren
22 mei 2023

It keeps on malfunctioning- and not working! the window isnt appearing to anyone and the prices keep fluctuating between markets which is a MASSIVE problem

EdgeCandleStudio
Verenigde Arabische Emiraten
7 maanden gebruiken de app
Shopify heeft geantwoord 23 mei 2023

Hi there, could you please reach out to us on the support team so we can diagnose what is happening for you here and fix the issue?

29 september 2023

Hi, Team! It doesn't change the currency automatically neither after manually choosing the store currency is still the same! Please look into it. We've been struggling a lot with these!

Akinna Milano
Italië
3 maanden gebruiken de app
11 januari 2023

Why are the selectors at the footer? Why not in the header? This is not logical and a big UX flaw. The Shopify selectors at the top disappear when you use any other size than a big screen. I was hoping the Geo Location would at the selectors at the top...
So tablet or smartphone users don't know that they can change the language of the site. Also the Geo location does not seem to work. When I test it on different devices, I do not get a pop-up.

USfoodz
Nederland
6 maanden gebruiken de app
15 mei 2023

It shows in the example but doesn't appear when I preview site. I tried searching up but nothing comes up

Pockar
Nederland
6 maanden gebruiken de app
Shopify heeft geantwoord 19 mei 2023

Hi there, if you are based in the same country/region as your store's default, then no recommendation will appear. e.g. if your store is shop.com based in the United States, when a visitor from the US lands on your store they won't get a pop up, since they are already browsing the US site. Only customers in different countries/regions will see the pop up. You can preview it within the app itself.

17 juni 2021

The app used to automatically convert pricing to the correct currency based on geo-location (IP), but this has stopped working for some reason?? At least inform us if you change this functionality...

Teddy and Wool
Nederland
5 maanden gebruiken de app
Shopify heeft geantwoord 17 juni 2021

Hi there, the Geolocation app hasn't ever changed currency automatically, it recommends that buyers switch into their local pricing/language. We would also suggest not changing currency based on IP as this can be frowned upon by Google. We would instead recommend automatic redirection with international domains to automatically show your buyers the right currency: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains

14 augustus 2023

Pop plugin used to show up however it suddenly just stopped. Not showing the language and country pop up at all, still waiting for Shopify to solve this issue.

Tadaland
Hongkong SAR van China
4 maanden gebruiken de app
19 augustus 2021

Very bad. Does not match the look of my store and if I don't activate the pop up recommendations (which is blunt and ugly) the geolocation function does not even work at all it instead directs all customers to Andorra! Looking for an alternative as quickly as I can to get out of this mess..

Sara Robertsson Jewellery
Zweden
5 maanden gebruiken de app
Shopify heeft geantwoord 19 augustus 2021

Hi there, if you're not using Geolocation's recommendations, it will not automatically redirect your customers anywhere. If you want to redirect your customers to the right country automatically, you should use automatic redirection instead: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains

Bewerkt 1 december 2022

big disappointment. to change the language. the bar is down bottom on the footer. correct placement is on the header not footer...

Olympich
Cambodja
5 maanden gebruiken de app
16 februari 2022

Ask before adding something on the whole screen. Not even notified about this app. Randomly find out what is this

BcardsCreation
Verenigde Staten
5 maanden gebruiken de app
8 april 2021

Sorry but the app is full of bugs. No one function works as it should. No pop up appears, position can not be fixed top or bottom. better you review it completely

Tracksuit Shop
Duitsland
5 maanden gebruiken de app
Shopify heeft geantwoord 8 april 2021

Hi there, can you please send us an email to cross-border-support@shopify.com wit your store details so we can investigate this for you? A pop up will not appear if you are in the default location of your store. We would love to remedy this for you.