Avaliações (394)

Classificação geral
2,9
Número por nível de avaliação
  • 27% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 12% das avaliações são de 3 estrelas
  • 11% das avaliações são de 2 estrelas
  • 43% das avaliações são de 1 estrelas
Data de edição: 31 de dezembro de 2022

It can only show EUR as a currency. Which i do not understand why even make a currency auto switcher when the only currency is EUR. Asking a shopify support guy and they dont know why it is that also and he will forward it to technical support.

But we know that there are 1 people working on the app and there are 0 support within the app. This is the CON of Shopify making their own apps. As they make it, then upload it to app store and then just leave and there are no support. The support link just go directily to the app site, where the only suopport you can get is to leave a review and wait for answer. Great

pollyfashionshop
Dinamarca
10 dias usando o app
Shopify deixou uma resposta 3 de janeiro de 2023

Hi there - sorry to hear about this frustrating experience. The reason it is only showing EUR is because that is the only currency you have enabled in Shopify Markets. You can change this by going to Settings --> Markets, selecting a country you want to offer the local currency for (e.g. Denmark), and then changing it to the local currency for that country under "Products and Pricing." If you have any questions don't hesitate to let us know!

12 de janeiro de 2024

The app doesn't switch to a different language.

KobraJS
Estados Unidos
4 minutos usando o app
30 de julho de 2023

its not working at all for my website sadly i have checked and it doesnt work which is anoying as we wantto go international

TeeTees Store
Reino Unido
8 dias usando o app
Shopify deixou uma resposta 31 de julho de 2023

Can you please let us know what isn't working so we can help you with this?

4 de março de 2020

Bonjour,S'il vous plais Shopify arrêtez de m'envoyer des APP qui ne fonctionne pas et qui me font perdre une temps précieux à chercher à les faire fonctionner en vain sans succès !! soyez sérieux Merci Cordialement

Hello, Please Shopify stop sending me APPs that don't work and that waste my precious time trying to make them work in vain without success !! be serious Thanks Regards

Madikerafashion.com Tous droits réservés.
França
6 dias usando o app
12 de setembro de 2023

Doesn't work. Pop up doesn't work, and customisation doesn't work,

Gr8 Hats
Reino Unido
4 dias usando o app
Shopify deixou uma resposta 19 de setembro de 2023

Hi there, the pop up only appears if you are visiting your site from a different country. If you are still having issues, please let us know and we would be happy to help.

Data de edição: 23 de maio de 2022

I have been working with Shopify for several years and with several shops. I hate to leave this bad review but I noticed that the support people do not want to clarify on how this Geolocation app works. They do not answer with a straight forward answer but they try to avoid giving a clear answer and instead give a polite cryptic answer which can mean anything. They say it 'recommends' the currency and the language for visitors of my site. But they are not willing to say if the geolocation app also actually translates into these chosen languages or not and if one needs a third party app for this or not and which one? They also do not have a step by step manual or tutorial on 1 page, explaining how to install all the languages, if this is needed. Plus the apps Transcy, Langify and T Lab also do not have these tutorials and are not willing to explain ( or hide behind the fact they cannot say ) how the Shopify geolocation app works. Since a year or so I am very much disappointed working with Shopify. One does not get a dedicated support person. They change with every email one writes. Which is very upsetting. It is like going to your favorite café or pub and the waiters change every day. No loyalty, no trust. I now run four shops with Shopify and ever since I purchased gift cards a few months ago from Shopify Plus, it went wrong. Very disappointed... They seem not to care anymore.

kristofbuntinxboxers
Bélgica
6 dias usando o app
27 de novembro de 2023

not worth installing if your are not having shopify payments available in your region , bec it will disturb the working of other currency convertor applications also

Forever Fit
Emirados Árabes Unidos
Aproximadamente 8 horas usando o app
Data de edição: 30 de janeiro de 2023

I wish I had written a more positive review...
I just want the plugin to redirect the user to the appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works).
After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything...

Edit following your reply:
For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.

Octavio
França
6 dias usando o app
Shopify deixou uma resposta 27 de janeiro de 2023

We do not automatically change the currency or language based on a visitors location because this goes against Google's guidelines and can be detrimental to your SEO.

11 de outubro de 2023

trash

Evora Jewelry
Emirados Árabes Unidos
2 dias usando o app
3 de março de 2022

Not customizable. Didn't work properly for me (and I didn't know I was losing potential customers because it wouldn't convert in their local currencies like expected), I had to chat with Shopify Support for 2 days as they were trying to guess what the issue was. At the end, I was told that it was probably because my store theme was not from the default ones of Shopify, and it wouldn't work with it. Really disappointed to be honest. Lost a lot of time for nothing.

Outdoorzy | Premium Outdoor Products for Everyone
Canadá
5 dias usando o app