Geolocation

I have been working with Shopify for several years and with several shops. I hate to leave this bad review but I noticed that the support people do not want to clarify on how this Geolocation app works. They do not answer with a straight forward answer but they try to avoid giving a clear answer and instead give a polite cryptic answer which can mean anything. They say it 'recommends' the currency and the language for visitors of my site. But they are not willing to say if the geolocation app also actually translates into these chosen languages or not and if one needs a third party app for this or not and which one? They also do not have a step by step manual or tutorial on 1 page, explaining how to install all the languages, if this is needed. Plus the apps Transcy, Langify and T Lab also do not have these tutorials and are not willing to explain ( or hide behind the fact they cannot say ) how the Shopify geolocation app works. Since a year or so I am very much disappointed working with Shopify. One does not get a dedicated support person. They change with every email one writes. Which is very upsetting. It is like going to your favorite café or pub and the waiters change every day. No loyalty, no trust. I now run four shops with Shopify and ever since I purchased gift cards a few months ago from Shopify Plus, it went wrong. Very disappointed... They seem not to care anymore.

I wish I had written a more positive review...
I just want the plugin to redirect the user to the appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works).
After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything...

Edit following your reply:
For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.

Not customizable. Didn't work properly for me (and I didn't know I was losing potential customers because it wouldn't convert in their local currencies like expected), I had to chat with Shopify Support for 2 days as they were trying to guess what the issue was. At the end, I was told that it was probably because my store theme was not from the default ones of Shopify, and it wouldn't work with it. Really disappointed to be honest. Lost a lot of time for nothing.

Is actually impossible to use and the support team doesn't help you at all. thanks a lot. 0 point.

This app was causing our customers in the US to see what they thought was USD pricing even though my page was still recognizing it as "CAD". Manually toggling the currency conversion on our webpage brought our prices down even lower when displayed in USD. I would give zero stars if I could. Edited to add: We did not download the app. It was added to our shop automatically and caused the price problems. Obviously if we knew it would conflict with our current web code, we would not download it on our own.

No efficient support.
Lost the language options at the bottom of the pages.
The pop-up disappeared also at some point eventhough I had done no changes.
VERY DISAPPOINTED in the app and the so-called "support".

I don't see how to automate the currency switch based on the location of the site visitor. Help!

Not enough currency or language options. Otherwise its good because set up and layout is nice and easy

I just downloaded and trying to activate but it seems not working as it supposed to ... it does not show the preview as well as "publish" button...

In the Geolocation preview all seems well, but it's not. not working well.
need to be updated or deleted