Avaliações (404)

Avaliação geral
2,8
Pontuação por nível de classificação
  • 26% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 13% das classificações são de 3 estrelas
  • 11% das classificações são de 2 estrelas
  • 43% das classificações são de 1 estrelas
28 de julho de 2020

It seems to work well but please implement the automated currency selector depending on where the user is.

Painless home life
Suécia
3 months usando a aplicação
4 de março de 2020

Bonjour,S'il vous plais Shopify arrêtez de m'envoyer des APP qui ne fonctionne pas et qui me font perdre une temps précieux à chercher à les faire fonctionner en vain sans succès !! soyez sérieux Merci Cordialement

Hello, Please Shopify stop sending me APPs that don't work and that waste my precious time trying to make them work in vain without success !! be serious Thanks Regards

Madikerafashion.com Tous droits réservés.
França
6 days usando a aplicação
Editado a 23 de maio de 2022

I have been working with Shopify for several years and with several shops. I hate to leave this bad review but I noticed that the support people do not want to clarify on how this Geolocation app works. They do not answer with a straight forward answer but they try to avoid giving a clear answer and instead give a polite cryptic answer which can mean anything. They say it 'recommends' the currency and the language for visitors of my site. But they are not willing to say if the geolocation app also actually translates into these chosen languages or not and if one needs a third party app for this or not and which one? They also do not have a step by step manual or tutorial on 1 page, explaining how to install all the languages, if this is needed. Plus the apps Transcy, Langify and T Lab also do not have these tutorials and are not willing to explain ( or hide behind the fact they cannot say ) how the Shopify geolocation app works. Since a year or so I am very much disappointed working with Shopify. One does not get a dedicated support person. They change with every email one writes. Which is very upsetting. It is like going to your favorite café or pub and the waiters change every day. No loyalty, no trust. I now run four shops with Shopify and ever since I purchased gift cards a few months ago from Shopify Plus, it went wrong. Very disappointed... They seem not to care anymore.

kristofbuntinxboxers
Bélgica
6 days usando a aplicação
20 de dezembro de 2021

it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work.

Ninetails US
Estados Unidos
18 days usando a aplicação
Questão respondida por Shopify 4 de janeiro de 2022

Hi there, can you please give us more details?

Editado a 8 de maio de 2023

It forces some visitors to stick to the language that is spoken in the area that they are located in by showing the pop-up window again and again if another language is chosen. This may cause a problem for some visitors. Especially if they browse in private.

Ethereal Diffusion
Alemanha
About 2 months usando a aplicação
10 de julho de 2022

I use this app can lat our customers quickly solve the problem of the language barriers, as well as the exchange rate of different countries

lalarr PICK
Malásia
3 months usando a aplicação
Editado a 30 de janeiro de 2023

I wish I had written a more positive review...
I just want the plugin to redirect the user to the appropriate currency and language for my site and it doesn't work, only the local currency is applied but it's impossible to redirect to a language automatically (while manually, everything works).
After two hours of support with Shopify, this does not seem to work, the support does not seem to understand anything...

Edit following your reply:
For information, the window indicating that the site must be adapted into English is displayed, but when I click on continue, the language of the site chosen does not apply. However, when I use my classic manual method to change the language, it works.

Octavio
França
6 days usando a aplicação
Questão respondida por Shopify 27 de janeiro de 2023

We do not automatically change the currency or language based on a visitors location because this goes against Google's guidelines and can be detrimental to your SEO.

8 de março de 2021

Soy de España, mi tienda está en dólares y vendo a México. Añadí los pesos MXN pero todos mis clientes ven el precio en dólares USD ¿Cómo puede ser esto?

CAN-TIDUBY
Espanha
About 2 months usando a aplicação
Editado a 21 de junho de 2020

Great app! I use it on my recent launched website www.labarcino.com (only the currency tool) and it works perfectly plus is super easy to install and customize.

LABARCINO
Hong Kong, RAE da China
17 days usando a aplicação
22 de agosto de 2020

We've Geo location on our site for about 2 months now. Unfortunately it doesn't seems to be working. It has not showed up in my personal browsers since the initial install, and we've had some customers confused about the currency they made their purchases in, so I'm guessing it's not showing up for them either. Good idea, but needs to work.

The Potters Boards
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Shopify 24 de agosto de 2020

Hey The Potters Boards,

Thanks for your feedback. Geolocation app only shows suggestion based on the IP address of the visitor. If you were browsing your store from your home country, then the recommendation may not be triggered.

You also seem to be using another currency conversion app which automatically sets currencies and may interfere with how Geolocation works. Feel free to reach out to Shopify Support for assistance. If you already have a support ticket, please let us know and we will follow up on our end.

Thanks,
Geolocation team