Geolocation , 389 avaliações
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Nice to finally see this added as a free option on Shopify and not something I have to pay another $120 a year for. Overall it's working fine for me. If you're having problems with adding this app you might want to check your theme's changelog as you might have to update to the latest version of your theme. This was the case for me. It's a headache but worth it.
I wish there was more customization for this app such as being able to change the wording used.
Finally, it would be nice if there was an option available to have currency set automatically based on location rather than requiring a pop-up or header box asking the customer if this is something they want. Arrive to the site from the US and get US currency automatically; arrive to the site from Canada and get Canadian currency automatically.
Hey Old Faithful Shop,
Thanks for your review. We are exploring giving more control on the content we show in the recommendation.
We do not provide an option to automatically set the default currency based on location because this may lead to problems with SEO and Google Merchant Center.
- Geolocation team
As per an email from Shopify that this app was going to be added to shops as of Oct. 4, I decided to download it ahead of time and right away it caused issues for customers viewing my website outside of Canada. It displayed incorrect prices that were converted TWICE! So if I had an item that was $45 cad it should have displayed $37 usd, but instead converted it again to $29.50 (the US equivalent of $37cad). How does that even happen? I fear for everyone who will find out bad this app is on Oct. 4th
Hi there, this definitely sounds like something unrelated to the Geolocation app that is causing this issue. We'd be happy to take a look at this for you and ensure everything is working as it should be, you can reach out to us at cross-border-support@shopify.com and I can come back to you that way.
- The language switcher selector menu should have the option to be on the header.
- The language selector pop-up should have an option for nation flags representing the languages instead of just text as it would be easier to navigate for visitors that can only read in one of the languages.
This app is simple to set up and install. The only downside is not being able to customise the pop-up more. We would like to make it smaller and remove the flag.
Thanks for your review and your feedback! We include the flag on the popup because through testing we found including it converts buyers much higher than without it.
I connected via VPN and launched a browser (Chrome), which i never use and did not see anything on my site. Suggestions?
Hey Bravepoint Kennel,
We visited your store using a VPN set to the US and can see the recommendation on your store. However, multi-currency for Shopify Payments seems to be conflicting with the BEST Currency Converter app that you have installed.
We would recommend uninstalling the app and trying again. Geolocation ap should work as expected.
- Geolocation team
No funciona. Al cambiar el idioma no se cambia en la página. Muy malo. No se lo recomiendo a nadie....
Hey 2 Aguas Boutique,
For translating your store, you should use the Geolocation app alongside an app that works with Shopify's store languages page. You can learn more about this at https://help.shopify.com/en/manual/sell-online/multilingual-online-store
- Geolocation team
does not work on my website. why is that? I cannot see any language switcher on my web site. however I have already set my second language.
1/ The language button locates at the bottom is hard to discover, not user friendly. Please provide options of location, otherwise move it to the top near search button as most websites do.
2/ The pop up recommendation box is A/ does not make sense. non-english speakers will not understand the recommendation box instruction when first enter the website, if it is set to English. Vice versa, english speakers do not understand the instruction if set to non-english. Why not just display language options (write in their own language) for visitors to chose, simple and straight forward. B/ too big. please provide size options to match the website style. 3/ regarding the problem of pt 1, you may add a remark at the pop up box to tell customer there is a language option box at the footer so they can switch to other language whenever they need.
Thanks for your feedback! Firstly, recommendations appear in the visitors preferred language. E.g. if your site defaults to English but has German as an option, a native German speaker will see the recommendation to switch languages in German as well.
Secondly, your feedback around position of the selectors is valid. Because this app does not change your theme code, we are limited where we can place the selectors. We would suggest customizing your own selectors with the help of an expert to put them in the header: https://shopify.dev/tutorials/customize-theme-support-multiple-currencies
o aplicativo não esta funcionando, tentei configurar diversas vezes e é sempre a mesma coisa o lado esquerdo sempre apagado.
Hey esacopets,
Entre em contato com o Suporte da Shopify e podemos ajudá-lo com o problema que você está enfrentando.
- Geolocation team
How do i remove the "Heroku" code???
ive been trying to remove for days now
is there an uninstall on the app because i didnt seee any
Hi there, I'm not 100% sure what problem you are describing here. Would you please be able to contact the Shopify support team so we can better assist you?