Geolocation , 390 recensioner
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I used this app to add multi currency support. I just observed though that itis not doing currency conversion and only switching currency signs. Is there any setting to display the currency converted value ?
Thanks for your review. For the Geolocation app to offer different currency recommendations, you first need to make those currencies available from your Shopify Payments settings. Once you have done so, the app can help your buyers switch to their preferred currency.
The language selector should have the option to be in the header and the main menu so you don't have to scroll to the bottom of the website to change it.
And the dropdown should have flags representing the languages together with text to make it easier to use regardless of the language you speak.
I am in colombia. I have my ecommerce in spanish and my currency is COP. I need to give the option to the customer the language in english too an the prices in USD. What I need to do?
THE APP DOES NOT WORK AND MY CUSTOMERS ARE COMPLAINING WITH ANGER. I AM LOOSING MONEY. WHAT IS GOING ON?
The new version of the App includes a pop-up that appears to each visitor with a fix text that can not be changed, saying: "This shop sends to (your country), check alternatives to shipping (your country)" First of all we are not a shop, we are a educational institution. Second, we sell digital products (courses), so our customers do not need to "receive" nothing. It is a must for us to edit the text that appears in the popup to write what applies to our business. ¿When will you allow it? Thank you.
Hi there, thank you for this feedback. We have heard similar pieces of feedback from other merchants, and while this has been built with physical products in mind at the moment, we will be looking at how we can expand this into other products like digital/subscriptions in the future.
Please make it so that the currency can be converted automatically based on the customers' location instead of having a popup that "recommends" to switch the currency. Most people just close the popup without reading and that reduces the conversion rate once they realize that the prices were in USD and not their own currency. Update: Apparently redirecting users like that goes against Google’s T&C so it’s not the developer’s fault. Changed the rating to 5 stars.
Hi there, currency is not changed automatically based on IP because it goes against Google and other search engine guidelines to change content in such a way. Instead, we recommend using automatic redirection between international domains, which will set your customers' local currency at the same time: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
Not able to customize the content or anything. Also can not set up geo-based content. So no use in using this app.
It seems to work as intended. Not perfect app but good enough. I might need some better solution in the future, but for now its just fine.
Hi there Victor, if you're browsing your store from your home country and default language, then a recommendation won't be shown. If your customers from other countries are not seeing your recommendation however, our support team would be happy to take a look.
I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change
Hi Jacqueline, this change was made after we tested the pop up and found that it improved conversion rates, and also improved the rate at which customers check out in their local currency. Sorry the change is not to your liking, we have a range of other apps that work with Shopify Payments which might be to your liking! https://apps.shopify.com/collections/apps-that-work-with-shopify-payments
If I set my location as anywhere other than the United States it stays in English, then displays an error code. Two stars instead of one for the benefit of the doubt.