Geolocation , 392 recensioner
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What is it in console ? Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://geolocation-recommendations.shopifycloud.com') does not match the recipient window's origin ('https://*******').
Hi there, thanks for sending this through - we have fixed this issue and you should no longer see it happening.
not working for more than a month, this app is not detecting from where the customer is coming from, popup is not working alsol
Hi there, we can't see anything wrong with the pop up on your site, it looks to be working as expected when we visit your site (image here: https://screenshot.click/29-40-ap94j-cckr9.png). When testing, if you are located in your store's default country/language, no recommendation will appear (since there is nothing to change), and this may be what you are experiencing? You can test with a free VPN or using the in-app preview.
I cannot provide any details and what I like or dont like because the app doesnt work :( I have added it to both my stores without success! Guess Ill wait to see if they get the bug worked out because I do like the idea of it! Thank you for letting me know its working and how to check!
Hi Mystic Moon,
We do see a recommendation on your store from here in Canada! Recommendations only appear to new buyers who are from other countries or whose device is set to one of your other store languages. To test on your live store, we recommend using a VPN and accessing your shop in a private browsing window.
— Geolocation team
I used this app to add multi currency support. I just observed though that itis not doing currency conversion and only switching currency signs. Is there any setting to display the currency converted value ?
Thanks for your review. For the Geolocation app to offer different currency recommendations, you first need to make those currencies available from your Shopify Payments settings. Once you have done so, the app can help your buyers switch to their preferred currency.
The language selector should have the option to be in the header and the main menu so you don't have to scroll to the bottom of the website to change it.
And the dropdown should have flags representing the languages together with text to make it easier to use regardless of the language you speak.
I am in colombia. I have my ecommerce in spanish and my currency is COP. I need to give the option to the customer the language in english too an the prices in USD. What I need to do?
THE APP DOES NOT WORK AND MY CUSTOMERS ARE COMPLAINING WITH ANGER. I AM LOOSING MONEY. WHAT IS GOING ON?
The new version of the App includes a pop-up that appears to each visitor with a fix text that can not be changed, saying: "This shop sends to (your country), check alternatives to shipping (your country)" First of all we are not a shop, we are a educational institution. Second, we sell digital products (courses), so our customers do not need to "receive" nothing. It is a must for us to edit the text that appears in the popup to write what applies to our business. ¿When will you allow it? Thank you.
Hi there, thank you for this feedback. We have heard similar pieces of feedback from other merchants, and while this has been built with physical products in mind at the moment, we will be looking at how we can expand this into other products like digital/subscriptions in the future.
Please make it so that the currency can be converted automatically based on the customers' location instead of having a popup that "recommends" to switch the currency. Most people just close the popup without reading and that reduces the conversion rate once they realize that the prices were in USD and not their own currency. Update: Apparently redirecting users like that goes against Google’s T&C so it’s not the developer’s fault. Changed the rating to 5 stars.
Hi there, currency is not changed automatically based on IP because it goes against Google and other search engine guidelines to change content in such a way. Instead, we recommend using automatic redirection between international domains, which will set your customers' local currency at the same time: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
I like that the app uses geolocation to show customers the appropriate prices, but my US customers have reported that it does not always work correctly. It also takes too long for customers to get to the bottom of the page to change the currency - so it would nice to have an option for that feature to be at the top of the page